Fix Microsoft Word Quick Access Toolbar Keeps Resetting
Question details
The user is experiencing an issue where custom modifications to the Quick Access Toolbar are not being saved and revert automatically.

- Product
- Microsoft Word
- Device & OS
- Windows
- Scenario
- Customizing the Quick Access Toolbar to improve workflow efficiency by adding frequently used commands.
- Observed behavior
- The Quick Access Toolbar reverts to its default arrangement automatically after restarting Word or Windows.
Ensure you are logged into the correct Microsoft account, as roaming settings can sometimes overwrite local configurations. Close all other Office applications before troubleshooting to prevent file locks on your UI settings.
Rearrange Commands and Remove AutoSave Control
Certain controls, such as the AutoSave toggle, can trigger reset behaviors. Removing them and manually re-saving the configuration often resolves the synchronization issue.
Conflicting commands in the OfficeUI configuration file are a common cause of unexpected toolbar resets. Modifying the order of essential tools while removing problematic triggers can force Word to save the file correctly.
Launch Microsoft Word, click the down arrow on the right side of the Quick Access Toolbar, and select 'More Commands' from the drop-down menu.
In the right-hand column displaying your current toolbar layout, select 'AutoSave' and click the 'Remove' button located in the middle.
Add desired commands like 'New Document' or 'Open' from the left column, then use the Up/Down arrows to move them to the top of your Quick Access Toolbar list.
Click 'OK' to save your changes. Close Microsoft Word completely and restart Windows to verify that the buttons remain in their desired positions.

Check for Office Version Conflicts and Overwrites
If you use multiple versions of Office or are on a corporate network, your local settings might be getting overwritten by roaming profiles or older Office templates.
Switch to WPS Office for a Stable Custom Workspace
If Microsoft Word continues to reset your toolbar settings due to version conflicts, consider switching to WPS Office. It provides a lightweight, highly compatible, and stable word processing environment that reliably saves your personalized workspace.
- 1. Download WPS Office: Visit the official WPS website and download the free WPS Office suite.
- 2. Open WPS Writer: Launch WPS Writer and locate the Quick Access Toolbar at the top left corner of the application.
- 3. Customize Your Toolbar: Click the drop-down arrow next to the toolbar and select 'More Commands' to easily customize and permanently save your layout.

Frequently Asked Questions
Where is the Quick Access Toolbar configuration file saved?
In Windows, your Word toolbar customization is typically saved in the 'Word.officeUI' file, which is located in the %localappdata%\Microsoft\Office directory.
Can a third-party add-in cause my Quick Access Toolbar to reset?
Yes, poorly coded third-party add-ins can disrupt the background saving process of Word, causing your customized settings to revert to default upon restart.
Why do Quick Access Toolbar changes work in one document but not others?
When customizing the Quick Access Toolbar, ensure the 'Customize Quick Access Toolbar' drop-down is set to 'For all documents (default)' instead of saving changes only to the currently open document.
How can I easily back up my Quick Access Toolbar settings?
In the Word Options > Quick Access Toolbar menu, you can use the 'Import/Export' button located at the bottom right corner to export all your current customizations to a backup file.




