Office Settings & Configuration

Fix OneNote Favorite Pens and Custom Pen Options Missing

Steve KSteve K Oct 26, 2026 870 views

Question details

The user needs to restore custom Favorite Pens and individual pen quick-access shortcuts that have disappeared from the OneNote toolbar.

How to Fix OneNote Favorite Pens and Custom Pen Options Missing
Product
Microsoft OneNote
Device & OS
not provided
Scenario
Trying to use quick-access pen shortcuts like Alt+1 or Alt+2 for quick drawing and highlighting during note-taking.
Observed behavior
Custom individual pens with saved color and thickness settings no longer appear. The user can only add a generic Pen option to the toolbar, forcing them to open the gallery repeatedly to switch tools.
Before you start

Verify whether you are using OneNote for Windows 10 or the standard OneNote desktop application, as the Draw tab interface and pen availability differ significantly between the two versions.

Solution 1Recommended

Check for Office and OneNote Updates

Updating your application ensures you have the latest interface fixes and drawing tool options released by Microsoft.

Microsoft frequently rolls out updates that alter the Quick Access Toolbar and the Draw tab. Checking for updates can help retrieve missing features if a recent patch addressed the issue.

1
Open Account Settings

Launch OneNote, click on 'File' in the top-left corner, and select 'Account' from the left-hand menu.

2
Update Office

Click on 'Update Options' next to Office Updates and select 'Update Now'.

3
Restart OneNote

Once the updates are downloaded and installed, restart OneNote and navigate to the 'Draw' tab to see if your favorite pens have been restored.

Version Differences: If you are using OneNote for Windows 10 from the Microsoft Store, updates are handled via the Microsoft Store app instead of the File menu.
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Frequently Asked Questions

Why did my favorite pens disappear in OneNote?

Microsoft frequently updates the OneNote interface. In recent updates, individual favorite pens were consolidated into a unified drop-down gallery, which unfortunately removed them from the top Quick Access Toolbar for many users.

Can I still use Alt+1 and Alt+2 shortcuts for my pens?

Keyboard shortcuts like Alt+1 and Alt+2 rely on the order of items in your Quick Access Toolbar. If individual pens can no longer be pinned to the toolbar natively, these specific shortcuts will default to whichever generic tools are currently pinned in those positions.

How do I get individual pen tools back in OneNote?

Currently, if the latest update removed them, you cannot manually restore the old individual pen shortcuts. Users are encouraged to submit feedback via the Microsoft Help portal to request the return of this specific feature.

Is there a difference between OneNote for Windows 10 and the OneNote desktop app regarding pens?

Yes, the Draw tab interface and feature sets differ between OneNote for Windows 10 and the standard Microsoft 365 desktop version of OneNote. You may find slightly different pen management options depending on which version you are running.