Fix OneNote Not Supporting Custom Fonts on iOS 14
Question details
Users are unable to use custom fonts installed via iOS configuration profiles in the Microsoft OneNote app after upgrading their iPad or iPhone to iOS 14.
- Product
- Microsoft OneNote
- Device & OS
- iOS 14 / iPadOS 14
- Scenario
- Typing and formatting notes with customized typography on an iOS device.
- Observed behavior
- Custom fonts installed through configuration profiles are not recognized or available for selection within the OneNote app font menu.
Verify that your custom fonts are properly installed on your iOS device by checking Settings > General > Fonts, and test if they work correctly in other text editing applications.
Update OneNote and iOS Software
Since this is a known compatibility issue between iOS 14 and OneNote, installing the latest patches may provide a bug fix from Microsoft or Apple.
Microsoft periodically releases application updates to patch known bugs. Ensuring both your operating system and the OneNote app are fully up to date is the first and most important step in troubleshooting font recognition issues.
Open the Settings app on your iPhone or iPad, tap 'General', and select 'Software Update'. Install any available system updates.
Open the App Store, tap your profile icon at the top right, and scroll down to 'Available Updates'. Tap 'Update' next to OneNote if an update is listed.
Launch OneNote, create a brand new note page, tap the font dropdown menu in the formatting ribbon, and check if your custom font is now recognized.
Submit Feedback to Microsoft
If the fonts remain unavailable after updating, report the persistent issue to Microsoft so their development team can prioritize a fix.
Use WPS Office for Reliable Document Editing on iOS
If OneNote's font limitations are disrupting your creative workflow or note-taking, consider switching to WPS Office. It provides comprehensive document editing tools, excellent typography support, and serves as a lightweight, free alternative.
- 1. Download WPS Office: Search for WPS Office in the Apple App Store and download it to your iPhone or iPad.
- 2. Create or import documents: Open the app to start a new document or easily import your existing files and notes.
- 3. Format with ease: Utilize the built-in formatting tools to customize your text and typography exactly how you want it.
Frequently Asked Questions
Why did custom fonts stop working in OneNote after the iOS 14 update?
Apple made changes to how font configuration profiles are handled in the background with iOS 14. Applications need to be updated to support these changes, and OneNote has experienced compatibility issues recognizing these profile-installed fonts.
Are there other iPad apps that support custom fonts properly?
Yes. While OneNote struggles with this specific iOS 14 update, many other productivity and note-taking apps like GoodNotes, Notability, and WPS Office have successfully integrated support for custom fonts installed via profiles.
Can I install fonts on my iPad without using configuration profiles?
Yes, starting with iOS and iPadOS 13, Apple allows users to install fonts directly from the App Store. However, whether an application can access these natively installed fonts still depends on the individual app's developer support.
