Fix PowerPoint Slide Show Not Updating in Stream Recording
Question details
The user needs to record a PowerPoint presentation using Microsoft Stream, but the visual slides do not advance when using the window recording mode.

- Product
- Microsoft PowerPoint, Microsoft Stream
- Device & OS
- not provided
- Scenario
- Recording a PowerPoint presentation slide show using the Microsoft Stream application.
- Observed behavior
- When recording only the PowerPoint application window, the audio is captured normally, but the slide show remains frozen on its initial slide. The issue does not occur when recording the entire screen.
Before beginning a new recording session, ensure your presentation is fully saved and close any unnecessary background applications to prevent performance lag.
Record the Entire Screen Instead of the Application Window
Because the window recording mode in Microsoft Stream has known compatibility issues with PowerPoint's slide show view, recording the entire screen serves as an immediate and reliable workaround.
PowerPoint slide shows often launch in a secondary rendering layer or full-screen mode that stream recorders can fail to hook into properly when restricted to a single application window. Capturing the entire display ensures all visual updates are recorded alongside your audio.
Open Microsoft Stream and initiate a new screen recording session.
When the screen sharing prompt appears, choose the 'Entire Screen' option rather than 'Window' or 'Edge Tab'.
Open your PowerPoint presentation and press F5 or click the 'Slide Show' button to begin your presentation.
Deliver your presentation as normal. Stream will now accurately capture both the visual slide transitions and your microphone audio.

Submit a Bug Report via the Feedback Portal
Report this specific compatibility bug directly to the Microsoft development team so they can investigate and release a permanent software fix.
Switch to WPS Office for Seamless Presentations
Experiencing bugs with Microsoft PowerPoint screen recordings? Try WPS Office. It is a highly compatible, lightweight, and completely free alternative that includes a powerful presentation tool with built-in screen recording capabilities.
- 1. Download and Install: Download WPS Office Free from the official website and install it on your computer.
- 2. Open Your Presentation: Launch WPS Presentation and open your existing .pptx file with complete formatting preserved.
- 3. Use Built-in Screen Recorder: Navigate to the 'Tools' tab and select 'Screen Recorder' to flawlessly capture your slide show without relying on third-party streaming apps.

Frequently Asked Questions
Why does my screen recording only capture audio and the first slide?
This glitch typically happens when a recording tool like Microsoft Stream is set to capture a specific application window. PowerPoint's slide show view creates a separate display window that the window-capture engine fails to track, resulting in a frozen visual while audio continues recording.
Can I use Microsoft Teams to record my PowerPoint presentation instead?
Yes, Microsoft Teams offers a PowerPoint Live feature and more robust screen sharing options that generally bypass the window-recording freezing issue found in Microsoft Stream.
Will the window recording issue in Microsoft Stream be fixed in a future update?
Microsoft relies on user feedback to prioritize software bug fixes. By reporting the issue through the PowerPoint Feedback Portal, you increase the likelihood of the product team investigating and resolving the compatibility glitch in a future patch.




