Fix PowerPoint Stock 3D Models Option Missing on Mac
Question details
The user is unable to find the Stock 3D Models (formerly From Online Sources) option in PowerPoint on their Mac, despite having a Microsoft 365 subscription.
- Product
- Microsoft PowerPoint
- Device & OS
- macOS
- Scenario
- Attempting to insert online 3D models into a presentation using a Microsoft 365 subscription on a Mac device.
- Observed behavior
- The Stock 3D Models option is completely missing from the Insert tab on the MacBook Pro, even though the feature works correctly on a Windows device sharing the same subscription.
Ensure your Mac is connected to the internet, as loading online 3D models requires an active network connection, and verify you are signed into your Microsoft 365 account within PowerPoint.
Enable Optional Connected Experiences in Privacy Settings
Microsoft Office requires connected experiences to be enabled in order to access online content, including the Stock 3D Models library.
By default, some privacy settings on Mac might restrict Office applications from connecting to online services. Enabling 'Optional Connected Experiences' allows PowerPoint to fetch assets from Microsoft's servers.
Launch PowerPoint on your Mac. Click on 'PowerPoint' in the top Apple menu bar, then select 'Preferences' from the drop-down menu.
In the Preferences window, locate and click on the 'Privacy' icon.
Scroll down to find 'Optional Connected Experiences' and check the box to enable the feature.
Close PowerPoint completely and reopen it. Go to the 'Insert' tab, click '3D Models', and verify if 'Stock 3D Models' is now available.
Update PowerPoint to the Latest Version
An outdated version of Office might lack newly renamed features or contain bugs hiding certain tools.
Gather System Details and Contact Microsoft Support
If the feature is still missing after adjusting privacy settings and updating, you may need to provide your specific setup details to Microsoft Support for advanced troubleshooting.
Try WPS Office for Your Presentation Needs
If you are facing persistent issues with missing features in Microsoft PowerPoint, consider trying WPS Office. It provides a highly compatible, lightweight, and free alternative for creating and editing stunning presentations on your Mac without expensive subscriptions.
- 1. Download WPS Office: Visit the official WPS website and download the Mac version of WPS Office.
- 2. Install and Launch: Follow the on-screen instructions to install the application and launch WPS Presentation.
- 3. Open Your Presentation: Click 'Open' to seamlessly load your existing .pptx files and continue editing with familiar tools.
Frequently Asked Questions
Why did the 'From Online Sources' option disappear in PowerPoint?
Microsoft has recently updated and renamed the 'From Online Sources' option to 'Stock 3D Models' in newer versions of Microsoft 365. You can now find it categorized under Insert > 3D Models.
Do I need a Microsoft 365 subscription to use Stock 3D models?
Yes, access to the premium library of Stock 3D Models typically requires an active Microsoft 365 subscription. Standalone perpetual licenses like Office 2019 or 2021 might have limited or no access to this online library.
Can I insert my own locally saved 3D models into PowerPoint on Mac?
Yes, you can insert locally saved 3D models. Go to the Insert tab, click on 3D Models, and select 'This Device...' to browse for supported 3D file formats (such as .glb, .obj, or .3mf) saved on your Mac.
