Fix Vietnamese Keyboard Not Working in Word on iPad
Question details
The user is unable to type in Vietnamese using a Magic Keyboard in Microsoft Word or Office on an iPad, even though the keyboard functions correctly in other applications.

- Product
- Microsoft Word
- Device & OS
- iPadOS
- Scenario
- Typing a document in Vietnamese using a physical Magic Keyboard on an iPad.
- Observed behavior
- When switching to the Vietnamese keyboard layout inside the Office app, it still behaves as an English keyboard, preventing proper Vietnamese text input.
Ensure your iPad is connected to the internet to check for software updates, and save any ongoing work before modifying your system keyboard settings.
Update System and Re-add the Vietnamese Keyboard
Updating your software and resetting your keyboard preferences can often clear out temporary glitches causing input failures.
Go to Settings > General > Software Update on your iPad. If an update is available, download and install it.
Open the App Store, search for Microsoft Word or Office, and tap 'Update' to ensure you have the latest bug fixes installed.
Navigate to Settings > General > Keyboard > Keyboards. Swipe left on the Vietnamese keyboard and tap 'Delete'.
Tap 'Add New Keyboard' and select Vietnamese from the list to reinstall it.
Open Microsoft Word, create a new blank document, and use your Magic Keyboard to switch to Vietnamese to test if the input functions correctly.

Report the Known Compatibility Bug to Microsoft
If troubleshooting fails, the issue is likely a known compatibility bug between Microsoft Office and iPadOS that requires an official patch.
Try WPS Office for Seamless Multilingual Typing on iPad
If Microsoft Word restricts your workflow with iPad keyboard bugs, switch to WPS Office. It is a free, lightweight, and highly compatible alternative that natively supports iOS keyboard layouts, letting you type in Vietnamese effortlessly while maintaining perfect compatibility with Word documents.
- 1. Download WPS Office: Search for WPS Office in the iPad App Store and install the free application.
- 2. Open Your Document: Launch WPS Office and directly open your existing .docx files.
- 3. Start Typing: Switch to your Vietnamese keyboard layout and continue editing your document without compatibility interruptions.

Frequently Asked Questions
Why does my Magic Keyboard only type in English inside Word?
This is often caused by a known compatibility bug between Microsoft Word and certain iPadOS versions, where the application fails to recognize the switched regional keyboard layout and defaults back to English.
Can I type in Vietnamese on my iPad without a physical keyboard?
Yes, you can use the on-screen software keyboard. Sometimes, temporarily disconnecting the Magic Keyboard forces the app to rely on the software keyboard, which may bypass the input bug.
Will my Word documents lose formatting if I edit them in a different app?
If you use a highly compatible alternative like WPS Office, your documents will not lose formatting. WPS Office supports standard Microsoft Office formats (.docx, .xlsx, .pptx), ensuring that fonts, layouts, and data remain perfectly intact.




