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Fix Word for Mac Opening Documents in the Wrong Window Size
Question details
Users experience an issue where Word for Mac opens documents in an unexpected or incorrect window size rather than remembering the last used dimensions.
- Product
- Microsoft Word
- Device & OS
- macOS
- Scenario
- Opening Word documents after system updates, Office application updates, waking the Mac from sleep, or changing user profile settings.
- Observed behavior
- Documents reopen in an unexpected window size, requiring the user to manually resize the window each time they open a file.
Ensure you have saved all your open documents and securely backed up any customized Word templates before altering system profiles or reinstalling software.
Test with a New macOS User Account
Determine if the window resizing issue is specific to your current macOS user profile's preferences or cache.
Open 'System Settings' on your Mac, navigate to 'Users & Groups', and click 'Add Account' to create a new profile.
Log out of your current account and log into the newly created macOS account. Open Microsoft Word and resize a document window, then close and reopen it to see if the size is remembered.
Roll Back to an Earlier Supported Office Build
If the problem began after a recent Office update, reverting to an earlier stable version, such as 16.91, can bypass the bug.
Use WPS Office for Mac for a Stable Document Experience
If Microsoft Word for Mac continues to have window sizing glitches, consider switching to WPS Office. It provides a highly compatible, stable, and lightweight alternative for all your document processing needs, optimized natively for macOS.
- 1. Download WPS Office: Visit the official WPS website and download the macOS version of WPS Office.
- 2. Install the Application: Open the downloaded installer and drag the WPS Office icon into your Applications folder.
- 3. Open Your Documents: Launch WPS Office and easily open your existing .docx files to enjoy a stable viewing and editing experience.
Frequently Asked Questions
Why does Word for Mac not remember my window size?
This usually occurs due to corrupted user profile preferences, a bug introduced in a recent Office update, or macOS caching issues after waking from sleep mode.
Will uninstalling Office for Mac delete my saved documents?
No, uninstalling Microsoft Office applications will not delete your saved Word documents. However, backing up important data beforehand is always a good practice.
How do I stop Office for Mac from updating automatically?
Open Microsoft Word, click on 'Help' in the top menu bar, select 'Check for Updates', and uncheck the option to automatically keep Microsoft apps up to date.
