Fix Word for Mac Text Disappearing After macOS Big Sur Update
Question details
Users need to resolve a display issue where document text intermittently vanishes in Word for Mac.

- Product
- Microsoft Word for Mac
- Device & OS
- macOS Big Sur
- Scenario
- Typing, editing, or viewing documents in Microsoft Word after upgrading the Mac operating system to Big Sur.
- Observed behavior
- Text randomly disappears and reappears on the screen. Basic fixes like scrolling, restarting the app, reinstalling Word, or clearing system caches do not provide a permanent solution.
Before making system-level changes or updating, manually save your current document using Command+S and close any other unnecessary applications running on your Mac.
Install Latest Office Updates or Join Preview Build
Since this is a known compatibility bug between specific Word builds and macOS Big Sur, installing the latest patches from Microsoft is the most effective solution.
Microsoft frequently releases monthly updates that address macOS compatibility bugs. If the standard update does not fix the text rendering, switching to a Preview channel might provide early access to the patch.
Launch Microsoft Word on your Mac. Click on 'Help' in the top Apple menu bar.
Select 'Check for Updates' from the dropdown to open the Microsoft AutoUpdate tool.
Click the 'Advanced' button and change your update channel to 'Preview' to test upcoming fixes.
Click 'Update' to download and install the latest available patches for Word.

Validate and Restore Default Fonts via Mac Font Book
Corrupted or conflicting system fonts can interfere with Word's text rendering engine, causing characters to turn invisible.
Boot in Safe Mode and Remove Word Add-ins
Starting your Mac in Safe Mode clears system caches, while disabling third-party add-ins ensures external extensions aren't breaking Word's interface.
Experience Flawless Document Editing with WPS Office for Mac
Tired of persistent display bugs and compatibility issues after macOS updates? Switch to WPS Office for Mac. It is a lightweight, highly compatible alternative that provides a seamless and stable writing experience without expensive subscription fees.
- 1. Download for Mac: Visit the official WPS Office website and click the free download button for macOS.
- 2. Install the Application: Open the downloaded .dmg file and drag the WPS Office icon to your Applications folder.
- 3. Open Your Documents: Launch WPS Office and seamlessly open your existing Word files without worrying about disappearing text.

Frequently Asked Questions
Why does my text randomly disappear when typing in Word for Mac?
This is typically caused by a known software compatibility issue between certain builds of Microsoft Word and the macOS Big Sur update, which breaks the application's text rendering engine.
Will reinstalling Word permanently fix the missing text issue?
Reinstalling Word or clearing system caches usually only provides a temporary fix. The most permanent solution is to update Word to the latest version via the Microsoft AutoUpdate tool or switch to the Preview channel.
Can custom Mac fonts cause text to vanish in Word documents?
Yes, corrupted, outdated, or conflicting third-party fonts installed on your Mac can interfere with Word. You can resolve this by opening the 'Font Book' app and using the 'Validate Fonts' or 'Restore Standard Fonts' features.
How do I report this Big Sur display bug directly to Microsoft?
You can report it from within the app by opening Microsoft Word, clicking on the 'Help' menu at the top, and selecting 'Feedback'. It is highly recommended to do this while the bug is actively happening so diagnostic data is sent correctly.




