Office Settings & Configuration

How to Fix Alt+I Shortcut Problems in Microsoft Word

WPS Content Manager Sep 28, 2026 869 views

Question details

The user needs to reassign or fix the Alt+I shortcut in Microsoft Word, but the Remove button appears unavailable due to conflicts with another command.

How to Fix Alt+I Shortcut Problems in Microsoft Word

Product: Microsoft Word
Device & OS: not provided
Scenario: Customizing the ribbon and attempting to reassign the Alt+I keyboard shortcut.
Observed behavior: The Remove button is grayed out or unavailable because the Alt+I shortcut is actually assigned to a different hidden command, such as InvokeCopilotAction, rather than the command currently selected.

Before you start

Before making changes, you should identify exactly which command is currently using the Alt+I shortcut. You can do this by typing Alt+I into the 'Press new shortcut key' box, which will display its current assignment.

Solution 1Recommended

Locate and Remove the Conflicting Command Assignment

Find the exact command that currently holds the Alt+I shortcut (such as InvokeCopilotAction) and remove it directly from that command before reassigning.

In Microsoft Word, keyboard shortcuts cannot be removed from a command if they are not actively assigned to it in the 'Current keys' list. If a new feature like Copilot has taken over Alt+I, you must find its specific command to free up the shortcut.

Open Customize Keyboard Options

Go to File > Options > Customize Ribbon. At the bottom of the window, click the Customize button next to 'Keyboard shortcuts'.

Locate the Conflicting Command

In the Categories list, look for the command that currently owns the shortcut. If the issue is caused by Copilot, scroll through the commands to find 'InvokeCopilotAction' (or use the 'All Commands' category to search).

Remove the Shortcut

Select 'InvokeCopilotAction' (or the confirmed conflicting command). In the 'Current keys' box, select 'Alt+I', then click the Remove button at the bottom left.

Reassign Alt+I to Your Preferred Command

Navigate to the command you originally wanted to trigger with Alt+I. Click inside the 'Press new shortcut key' box, press Alt+I on your keyboard, and click Assign.

Locate and Remove the Conflicting Command Assignment

Shortcut Freed: Once removed from the conflicting command, Alt+I will become fully available for reassignment without the Remove button appearing grayed out.

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Frequently Asked Questions

Why is the 'Remove' button grayed out when changing Word shortcuts?

The 'Remove' button becomes inactive if the shortcut you are trying to delete is not actually assigned to the command you have currently selected. You must select the exact command that 'owns' the shortcut to remove it.

How do I find out what command a keyboard shortcut is currently assigned to?

In the Customize Keyboard dialog box, select any command, click inside the 'Press new shortcut key' box, and press the shortcut you are curious about (e.g., Alt+I). Right below the box, Word will display 'Currently assigned to: [Command Name]'.

Can I reset all my Microsoft Word keyboard shortcuts to their default settings?

Yes. Open the Customize Keyboard dialog box (File > Options > Customize Ribbon > Customize), and click the 'Reset All' button at the bottom. This will restore all keyboard shortcuts to their original default assignments.

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