How to Fix Excel Crashing When Changing Font or Cell Color
Question details
User experiences application crashes when attempting to change the font color or cell fill color in Microsoft Excel.

- Product
- Microsoft Excel
- Device & OS
- not provided
- Scenario
- Modifying cell formatting by changing the font color or cell fill color in an Excel workbook.
- Observed behavior
- The Excel desktop application crashes immediately upon formatting changes, although the exact same operation works without issues in Excel for the Web.
Ensure your computer is connected to a stable internet connection for potential software updates, and save any currently open workbooks to prevent data loss.
Update Office and Test in a New Workbook
Updating to the latest version of Office and transferring data to a clean workbook can resolve formatting crash bugs caused by corrupted files or outdated software.
Often, formatting issues are tied to specific damaged workbooks or outdated versions of the Office suite. Isolating the problem in a blank file helps determine if the issue is file-specific.
Open Excel, navigate to File > Account, click on Update Options, and select Update Now. Wait for the updates to download and install.
Launch Excel and open a blank workbook. Type some sample text into a cell.
Select the sample text and change the font color or cell fill color from the Home tab. Check if the application crashes.
If the new workbook does not crash, open your original damaged file, copy the data, and paste it into the new, stable workbook.

Perform an Online Repair of Microsoft Office
If Excel crashes across all workbooks, including new ones, repairing the Office installation files can fix deep-seated software corruption.
Try WPS Office to Avoid Excel Formatting Crashes
If Microsoft Excel continues to crash during basic formatting tasks, consider switching to WPS Office. It is a free, lightweight, and highly compatible alternative that offers a familiar interface and seamless handling of all your spreadsheets.
- 1. Download and Install: Visit the official WPS website and download WPS Office for your operating system.
- 2. Open Your Workbook: Launch WPS Spreadsheets and open your existing Excel workbook directly without converting formats.
- 3. Edit and Format Safely: Select your cells and easily change font or fill colors using the Home tab without experiencing unexpected crashes.

Frequently Asked Questions
Why does Excel crash only on the desktop app but work on the web?
The desktop application relies on local installation files, graphics drivers, and system resources, which can become corrupted or outdated. Excel for the Web runs on cloud servers, bypassing local software issues.
Will repairing Microsoft Office delete my files?
No, performing a Quick Repair or Online Repair of Microsoft Office only fixes the core program files. Your personal workbooks and documents will remain completely untouched.
What should I do if a brand new workbook crashes as well?
If the issue persists across all new workbooks even after an update, it indicates a problem with the application itself. It is highly recommended to perform an Online Repair of Microsoft Office via your system's Control Panel or Settings.
Can add-ins cause Excel to crash when changing colors?
Yes, incompatible or outdated COM add-ins can conflict with basic Excel functions. You can open Excel in Safe Mode by holding the Ctrl key while launching it to see if an add-in is the root cause.




