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Formatting Issues

How to Fix Excel Cannot Change Cell or Font Colors in Microsoft 365

Steve KSteve K Sep 28, 2026 870 views

Question details

The user is unable to view, apply, or change cell and font colors in Excel, with workbooks displaying entirely in black and white.

How to Fix Excel Cannot Change Cell or Font Colors in Microsoft 365
Product
Microsoft Excel 365
Device & OS
Windows 11
Scenario
Opening existing colored workbooks or attempting to format new cells after installing Microsoft 365.
Observed behavior
Cell and font color formatting commands fail to apply, and previously colored cells appear entirely black and white in the interface.
Before you start

Before modifying application settings, open a brand-new blank workbook and attempt to change the cell colors to determine if the issue is application-wide or restricted to specific files.

Solution 1Recommended

Start Excel in Safe Mode and Disable COM Add-ins

Running Excel in Safe Mode bypasses add-ins and customizations, helping you identify if a third-party plugin is breaking the color display.

Third-party COM add-ins or corrupted startup files can sometimes interfere with Excel's rendering engine, causing formatting tools to become unresponsive or display incorrectly.

1
Launch Safe Mode

Press the Windows key + R to open the Run dialog box. Type excel /safe and press Enter to launch Excel in Safe Mode.

2
Test Formatting

Open a new or existing workbook in Safe Mode and try to change the font or cell fill color. If the colors display correctly, an add-in is likely the cause.

3
Access Add-ins

Click on File, select Options, and navigate to the Add-ins tab on the left pane.

4
Disable COM Add-ins

At the bottom of the window, change the Manage dropdown to COM Add-ins and click Go. Uncheck all active add-ins, click OK, and restart Excel normally.

Start Excel in Safe Mode and Disable COM Add-ins
Add-in Isolation: If the issue is resolved after disabling all add-ins, enable them one by one and restart Excel each time to identify the exact add-in causing the problem.
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Frequently Asked Questions

Why did my Excel spreadsheet suddenly turn black and white?

This is most commonly caused by enabling a High Contrast theme in Windows settings, which forces applications to use strict black-and-white accessibility colors. It can also happen due to conditional formatting rules that override standard colors, or a corrupted display driver.

Can worksheet protection prevent me from changing cell colors?

Yes. If a workbook or worksheet is protected and the 'Format cells' permission was not granted by the creator, the font color and cell fill options will be grayed out on the ribbon. You must go to Review > Unprotect Sheet to make changes.

How do I know if an Excel add-in is causing the color issue?

You can isolate add-in issues by holding the Ctrl key while clicking the Excel icon to launch it in Safe Mode. If you can change cell and font colors normally in Safe Mode, one of your installed add-ins is causing the interference and needs to be disabled.