Office Settings & Configuration

How to Fix OneNote Automatically Cropping Pictures on iPhone and Android

Bushra Parveen Sep 25, 2026 868 views

Question details

Users are experiencing an issue where OneNote automatically crops photos inserted or taken within the mobile app, forcing manual resizing.

How to Fix OneNote Automatically Cropping Pictures on iPhone and Android

Product: Microsoft OneNote
Device & OS: iOS and Android
Scenario: Taking new pictures or inserting existing photos into notes via the OneNote mobile app.
Observed behavior: Images are automatically cropped upon insertion instead of displaying in full, requiring the user to manually resize each image to view the original picture.

Before you start

Ensure your OneNote app is updated to the latest version, as Microsoft frequently releases patches to address known rendering bugs in their iOS and Android builds.

Solution 1Recommended

Manually Resize and Submit a Bug Report

Since this is a known bug in recent OneNote updates (such as version 16.89), the official recommendation is to report it to Microsoft while temporarily resizing images manually.

This automatic cropping behavior has been widely reported across recent iOS and Android builds. Until Microsoft releases a permanent fix, there is no built-in toggle to disable it. You will need to manually adjust the image handles or report the bug directly to the development team to expedite a patch.

Resize the image manually

Tap on the cropped image within your OneNote page to reveal the resizing handles, then drag the corners outwards to restore the image to its original aspect ratio.

Open the Help & Feedback menu

In the OneNote app, tap on your profile picture or the settings gear icon located in the upper corner, then select 'Help & Feedback'.

Submit a bug report

Tap 'Tell Us What Can Be Better' or 'Feedback'. Describe the cropping issue clearly, ensuring you include your device model, OS version, and the OneNote app version.

Keep Automatic Updates Enabled: Keep automatic updates enabled in your App Store or Google Play Store so your device receives the fix as soon as Microsoft deploys the patch.

Solution 2

Insert Images as File Attachments

Avoid the automatic image formatting glitch by attaching the photo as a file instead of embedding it directly as an inline picture.

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Frequently Asked Questions

Why does OneNote suddenly crop my pictures on mobile?

This is a known software bug introduced in recent updates (such as version 16.89) for iOS and Android. The mobile app's image rendering engine incorrectly applies a crop format immediately upon insertion.

Can I disable automatic cropping in OneNote settings?

Currently, there is no built-in toggle or configuration in the OneNote mobile app settings to disable automatic image cropping. You must manually resize the images or await an official patch from Microsoft.

Does this cropping issue affect the desktop version of OneNote?

Based on user reports, this specific automatic cropping behavior is primarily affecting the mobile applications on iPhone, iPad, and Android devices, rather than the Windows or Mac desktop clients.

How can I quickly restore the cropped image to its full size?

Tap the image to select it, then tap and hold one of the corner resizing handles. Drag it outward to expand the image back to its original aspect ratio and dimensions.

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