Office Settings & Configuration

How to Fix the Short View Area in Outlook and Word

Phi Hung VoPhi Hung Vo Oct 26, 2026 868 views

Question details

Users are experiencing a shortened work area in Word documents and Outlook meeting windows, causing the need for excessive vertical scrolling.

How to Fix the Short View Area in Outlook and Word
Product
Microsoft Word and Outlook
Device & OS
Windows
Scenario
Viewing, reading, or editing documents and meeting details.
Observed behavior
The application window displays a horizontally split or significantly reduced workspace area, forcing the user to scroll constantly to see the document content.
Before you start

Ensure you have saved your current documents and completely closed Microsoft Word and Outlook before attempting to modify installation settings or perform an online repair.

Solution 1Recommended

Adjust Document View and Remove Split Screen

Resetting your document view to the standard Print Layout and removing any accidental window splits can instantly restore your full workspace.

Microsoft Word includes a split-screen feature that divides your document into two viewing panes. If accidentally activated, this heavily reduces your view area and causes scrolling issues.

1
Open the View Tab

Launch Microsoft Word or open the Outlook meeting window, and click on the 'View' tab located in the top ribbon menu.

2
Select Print Layout

In the Views group on the left side of the ribbon, click on 'Print Layout' to ensure the document is using the standard reading view.

3
Remove the Split

Check the Window group on the View ribbon. If the screen is split, click 'Remove Split' to merge the workspace back into a single, full-sized view.

Adjust Document View and Remove Split Screen
Save Your Changes: Once the split is removed, save your document immediately so Word remembers these layout preferences the next time you open the file.
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Frequently Asked Questions

Why did my Word document suddenly split into two screens?

You may have accidentally double-clicked the split box at the top of the vertical scrollbar, or triggered a keyboard shortcut. You can easily fix this by going to the View tab and clicking 'Remove Split'.

Does closing side panels permanently fix the shortened view area?

Closing side panels like the Selection Pane temporarily expands your workspace for that session. If you save the document after closing the pane, Word typically remembers the layout settings for future sessions.

Will an Online Repair delete my Office files or Outlook emails?

No, performing an Online Repair of Microsoft Office only reinstalls the application files to fix software glitches. It does not delete your personal documents, saved emails, or account settings.