How to Fix White Boxes Instead of Images in Microsoft Word
Question details
Imported JPEG and PNG images are displaying as blank white rectangles instead of the actual pictures in Word documents.

- Product
- Microsoft Word
- Device & OS
- not provided
- Scenario
- Viewing or inserting image files into a Word document.
- Observed behavior
- Images appear as blank white boxes while navigating the document, even though the same images may display correctly in other programs like PowerPoint.
Ensure your document is set to Print Layout view and that your image files are not corrupted before modifying advanced application settings.
Disable Picture Placeholders in Word Options
Turn off the 'Show picture placeholders' setting in Word Options to allow the program to render actual images instead of blank boxes.
Microsoft Word includes a feature that replaces images with blank outlines to improve scrolling performance on slower computers or in graphics-heavy documents. Disabling this setting will restore the normal visibility of your inserted pictures.
Launch your Microsoft Word application. Click on 'File' in the top-left corner of the ribbon, and select 'Options' located at the very bottom of the left-hand menu.
In the Word Options dialog box that appears, click on the 'Advanced' tab in the left-hand navigation pane.
Scroll down the right side until you find the 'Show document content' section. Locate the checkbox labeled 'Show picture placeholders' and uncheck it.
Click 'OK' at the bottom of the window to save your changes. If your images do not appear immediately, try scrolling past them, refreshing the page, or reinserting the image.

Try WPS Office for a Flawless Document Experience
If you continue to experience rendering bugs or performance issues in Microsoft Word, consider switching to WPS Office. It provides a highly compatible, free alternative with seamless image handling, ensuring your documents look perfect every time without requiring you to dig through complex advanced settings.
- 1. Download WPS Office: Visit the official WPS website and download the free installation package for your operating system.
- 2. Install the Software: Run the downloaded installer and follow the straightforward on-screen instructions to set up WPS Office on your computer.
- 3. Open Your Document: Launch WPS Writer and open your existing Word document. Your images will display perfectly without any missing content.

Frequently Asked Questions
Why do pictures show as white boxes only when printing?
If images display correctly on your screen but print as blank boxes, it is likely a print setting issue. Go to Word Options > Display, and ensure that 'Print drawings created in Word' and 'Print background colors and images' are both checked.
Does the text wrapping style cause images to disappear?
Yes. If you set an image to 'In Line with Text' inside a paragraph that has a fixed 'Exactly' line spacing, the image will be cropped to the height of one line of text, making it look like a thin line or empty box. Change the line spacing to 'Single' or adjust the image text wrapping to 'Square'.
Can a corrupted image file cause the white box issue?
Absolutely. If the original JPEG or PNG file is damaged or incompletely downloaded before you insert it, Word may fail to render it. Test this by opening the image in your computer's standard photo viewer; if it doesn't open there, you need to acquire a new, uncorrupted copy of the image.




