Office Settings & Configuration

How to Fix White Boxes Instead of Images in Microsoft Word

Emma BrownEmma Brown Oct 29, 2026 869 views

Question details

Imported JPEG and PNG images are displaying as blank white rectangles instead of the actual pictures in Word documents.

How to Fix White Boxes Instead of Images in Microsoft Word
Product
Microsoft Word
Device & OS
not provided
Scenario
Viewing or inserting image files into a Word document.
Observed behavior
Images appear as blank white boxes while navigating the document, even though the same images may display correctly in other programs like PowerPoint.
Before you start

Ensure your document is set to Print Layout view and that your image files are not corrupted before modifying advanced application settings.

Solution 1Recommended

Disable Picture Placeholders in Word Options

Turn off the 'Show picture placeholders' setting in Word Options to allow the program to render actual images instead of blank boxes.

Microsoft Word includes a feature that replaces images with blank outlines to improve scrolling performance on slower computers or in graphics-heavy documents. Disabling this setting will restore the normal visibility of your inserted pictures.

1
Open Word Options

Launch your Microsoft Word application. Click on 'File' in the top-left corner of the ribbon, and select 'Options' located at the very bottom of the left-hand menu.

2
Navigate to Advanced Settings

In the Word Options dialog box that appears, click on the 'Advanced' tab in the left-hand navigation pane.

3
Clear the Picture Placeholders Setting

Scroll down the right side until you find the 'Show document content' section. Locate the checkbox labeled 'Show picture placeholders' and uncheck it.

4
Apply and Refresh

Click 'OK' at the bottom of the window to save your changes. If your images do not appear immediately, try scrolling past them, refreshing the page, or reinserting the image.

Disable Picture Placeholders in Word Options
Images Restored: Your document should now display the full JPEG and PNG images instead of empty white rectangles.
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Frequently Asked Questions

Why do pictures show as white boxes only when printing?

If images display correctly on your screen but print as blank boxes, it is likely a print setting issue. Go to Word Options > Display, and ensure that 'Print drawings created in Word' and 'Print background colors and images' are both checked.

Does the text wrapping style cause images to disappear?

Yes. If you set an image to 'In Line with Text' inside a paragraph that has a fixed 'Exactly' line spacing, the image will be cropped to the height of one line of text, making it look like a thin line or empty box. Change the line spacing to 'Single' or adjust the image text wrapping to 'Square'.

Can a corrupted image file cause the white box issue?

Absolutely. If the original JPEG or PNG file is damaged or incompletely downloaded before you insert it, Word may fail to render it. Test this by opening the image in your computer's standard photo viewer; if it doesn't open there, you need to acquire a new, uncorrupted copy of the image.