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How to Fix Word Error: Application Cannot Be Started Because It Is Updating
Question details
The user is unable to open files from their desktop due to a Windows message stating that the application cannot start because it is updating.
- Product
- Microsoft Word
- Device & OS
- Windows
- Scenario
- Attempting to open a document directly from a desktop file or shortcut.
- Observed behavior
- Windows blocks the file from opening and throws an error message indicating that the application is currently updating.
Before proceeding, check the Windows system tray or open the Task Manager to ensure Microsoft Office is not genuinely running a background update process.
Delete and Recreate the Word Shortcut
This solution resolves the issue by bypassing the outdated or corrupted desktop shortcut that is incorrectly triggering the update error message.
Often, this error occurs because the existing shortcut points to a temporary or outdated path created during a previous Office update. Recreating the shortcut forces Windows to use the correct executable file.
Locate the Microsoft Word shortcut on your desktop or the specific file shortcut causing the error, right-click it, and select Delete.
Click the Windows Start button or search bar, type 'Word' into the search field, and locate the official Microsoft Word application in the results.
Right-click the Microsoft Word app in the search results and select 'Pin to taskbar' to create a clean, working shortcut.
Click the newly created Word icon on your taskbar to launch the application. Once open, navigate to the 'Recent files' list to open your intended document.
Use WPS Office to Open Word Documents Without Errors
If Microsoft Word continues to freeze or display updating errors, WPS Office provides a lightweight, free, and highly compatible alternative. You can seamlessly open, edit, and save your existing Word documents without dealing with update loops.
- 1. Install WPS Office: Download and install the free version of WPS Office from the official website.
- 2. Select your document: Right-click the desktop file you were previously unable to open.
- 3. Open with WPS: Select 'Open with' from the context menu and choose 'WPS Office' to view and edit your document instantly.
Frequently Asked Questions
Why does Word say it cannot start because it is updating?
This error typically happens when a desktop shortcut points to an older installation path, or when an automatic Microsoft Office background update fails to complete, confusing the Windows file reference.
Can I use the Office Repair tool to fix this update error?
Yes. If replacing the shortcut does not resolve the issue, you can open the Windows Control Panel, go to Programs and Features, select Microsoft Office, and click 'Change' to run an Online Repair.
Will I lose my documents if I delete the Word shortcut?
No. Deleting a desktop or taskbar shortcut only removes the icon used to launch the program. Your actual documents, data, and the Word application remain perfectly safe on your computer's hard drive.
