Office for Mac Issues

How to Keep Add-In Commands in Quick Access Toolbar on Office for Mac

Steven ParkerSteven Parker Nov 4, 2026 868 views

Question details

Users need a reliable way to add and save PowerPoint add-in commands to the Quick Access Toolbar (QAT) on Office for Mac so the settings persist across sessions.

How to Keep Add-In Commands in Quick Access Toolbar on Office for Mac
Product
Microsoft Office for Mac (PowerPoint)
Device & OS
macOS
Scenario
Customizing the Quick Access Toolbar with PowerPoint add-in commands on a Mac computer.
Observed behavior
Add-in commands successfully added to the QAT on Windows do not remain saved or fail to persist when the application is opened in Office for Mac.
Before you start

Ensure you have access to a Windows computer with the Office RibbonX Editor installed, as advanced XML editing tools for customUI are best supported on Windows.

Solution 1Recommended

Embed QAT Customizations within the Add-In's customUI

Modifying the add-in's own customUI instead of referencing external paths ensures cross-platform compatibility for Quick Access Toolbar modifications.

When working with Office for Mac, Quick Access Toolbar changes made via external file paths often fail to persist upon restarting. By embedding the QAT configuration directly inside the add-in itself, the configuration becomes platform-independent and functions correctly on macOS.

1
Open the Add-In on Windows

Transfer your PowerPoint add-in file to a Windows computer and open it using the Office RibbonX Editor.

2
Edit the customUI XML

Locate the customUI section within the editor. Insert the necessary QAT elements and use the 'onAction' attribute to directly reference your add-in procedures.

3
Save and Test on Mac

Save your modifications to the customUI file. Transfer the updated add-in back to your Mac, open it in PowerPoint, and verify that the customized QAT commands appear and work properly.

Embed QAT Customizations within the Add-In's customUI
Version Compatibility: Keep in mind that QAT rendering can vary slightly between perpetual versions like Office 2019/2021 and Microsoft 365. Always ensure your Office applications are up to date.
Free Microsoft Office alternative

Try WPS Office for Seamless Cross-Platform Workflow

If you frequently struggle with missing Quick Access Toolbar commands and platform-specific UI issues in Microsoft Office for Mac, consider switching to WPS Office. It provides a lightweight, highly compatible alternative with intuitive customization options that work seamlessly across both macOS and Windows.

  1. 1. Download WPS Office for Mac: Visit the official WPS website and download the lightweight installer for macOS.
  2. 2. Install the Application: Run the downloaded DMG file and drag the WPS Office icon into your Applications folder.
  3. 3. Open Your Presentations: Launch WPS Presentation and open your .pptx files to enjoy a stable and highly compatible editing environment.
Outstanding compatibility with Microsoft PowerPoint (.pptx) formats and structures.Unified and stable UI experience across Windows and Mac platforms, preventing sudden customization loss.Free, lightweight, and fast installation covering Writer, Spreadsheet, and Presentation tools.
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Frequently Asked Questions

Why do Quick Access Toolbar changes disappear on Office for Mac?

Office for Mac handles local QAT customizations differently than the Windows version. External path references typically fail to load correctly on macOS, causing the custom buttons to disappear when the application is restarted.

Can I edit the RibbonX customUI directly on my Mac?

While it is technically possible with advanced text editors, there is no official or fully-featured RibbonX Editor specifically built for Mac. It is highly recommended to edit the customUI XML on a Windows machine to avoid code corruption.

Does WPS Office support a customized Quick Access Toolbar?

Yes, WPS Office provides an easy-to-use interface to customize your Quick Access Toolbar, and it securely maintains a consistent layout experience whether you are working on a Mac or a Windows PC.