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Office Settings & Configuration

How to Make Excel Mailto Links Open Outlook Instead of Chrome

Ayan MasoodAyan Masood Sep 30, 2026 869 views

Question details

The user needs their spreadsheet mailto hyperlinks to open the Microsoft Outlook desktop client instead of launching Google Chrome.

How to Make Excel Mailto Links Open Outlook Instead of Chrome
Product
Microsoft Excel
Device & OS
Windows
Scenario
Clicking a cell containing a HYPERLINK formula with a mailto address to send a new email.
Observed behavior
The default Windows mail application settings cause Google Chrome to open and handle the mailto protocol instead of Microsoft Outlook.
Before you start

Ensure that the Microsoft Outlook desktop application is installed on your Windows computer and that your email account is successfully signed in.

Solution 1Recommended

Change the Windows Default App for Mailto Protocol

Reassign the default Windows handler for the 'mailto' protocol from Google Chrome to Microsoft Outlook.

Spreadsheet software like Excel relies entirely on your Windows operating system settings to determine which application handles email links. If a browser opens instead of your email client, it means the operating system's default protocol association was accidentally changed.

1
Open Windows Settings

Click the Windows Start menu icon and select the 'Settings' gear icon, or press the 'Windows + I' keys on your keyboard.

2
Navigate to Default Apps

In the Settings window, click on 'Apps' from the list of categories, then select 'Default apps' from the left-hand navigation menu.

3
Choose Default Apps by Protocol

Scroll down to the bottom of the Default apps page and click the link labeled 'Choose default apps by protocol'.

4
Locate the MAILTO Protocol

Scroll down the alphabetical list of protocols until you find 'MAILTO'. You will see 'Google Chrome' listed as the currently assigned application next to it.

5
Select Microsoft Outlook

Click on 'Google Chrome' next to the MAILTO protocol and select 'Outlook' from the pop-up list of available applications to set it as your new default.

Change the Windows Default App for Mailto Protocol
Test the hyperlink: Return to your spreadsheet and click the mailto hyperlink. A new email composition window should now immediately launch in Microsoft Outlook.
Efficient Spreadsheet Solution

Use Mailto Hyperlinks Seamlessly in WPS Spreadsheet

WPS Office provides a highly compatible, free spreadsheet application that perfectly handles HYPERLINK formulas and integrates flawlessly with your system's default email client.

  1. 1. Open WPS Spreadsheet: Launch WPS Office and open a new or existing spreadsheet document.
  2. 2. Insert the Hyperlink Formula: Select a cell and type your email formula, for example: =HYPERLINK("mailto:address@example.com?subject=test&body=Hello", "Send Email").
  3. 3. Apply and Click: Press Enter to create the clickable link. Clicking this link in WPS Spreadsheet will instantly open your designated default mail application, such as Outlook.
Fully compatible with Microsoft Excel file formats (.xlsx, .xls, .csv).Supports complex spreadsheet formulas, including the HYPERLINK function.Lightweight, fast, and completely free to use.Familiar ribbon interface for seamless user adaptation without a learning curve.
microsoft office alternative - wps office

Frequently Asked Questions

Why do my Excel hyperlinks open in a web browser instead of an email app?

This occurs when your Windows operating system's default application handler for the 'mailto' protocol gets switched to a web browser like Chrome or Edge instead of a dedicated email client. Adjusting the default apps by protocol in Windows Settings will fix this.

How do I add a subject and body to a mailto link in my spreadsheet?

You can append specific parameters directly to the mailto address in your formula. Use the format: =HYPERLINK("mailto:name@example.com?subject=My Subject&body=My Message", "Email Me"). If your text contains spaces and causes errors, replace the spaces with '%20'.

Does WPS Spreadsheet support the same HYPERLINK formulas as Microsoft Excel?

Yes, WPS Spreadsheet is fully compatible with Excel formulas, including the HYPERLINK function. You can use the exact same syntax to successfully create links to web pages, local network files, or email addresses.