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Office Settings & Configuration

How to Make the On-Screen Keyboard Appear in Microsoft Word for iPad

Maira MehtabMaira Mehtab Sep 28, 2026 876 views

Question details

The user needs to make the on-screen keyboard appear while using Microsoft Word on an iPad.

How to Make the On-Screen Keyboard Appear in Word for iPad
Product
Microsoft Word for iPad
Device & OS
iPadOS
Scenario
Attempting to type or edit text in Word for iPad but the virtual keyboard does not show up.
Observed behavior
The on-screen keyboard is hidden or remains unresponsive when tapping inside a document text field in the Word app.
Before you start

Ensure your iPad is not actively connected to an external Bluetooth or Smart Connector keyboard, as this automatically hides the virtual on-screen keyboard.

Solution 1Recommended

Disconnect Hardware Keyboards and Restart Word

The quickest fix is to ensure no external keyboards are overriding the on-screen keyboard and giving the app a fresh start.

iPadOS is designed to automatically hide the on-screen virtual keyboard whenever a physical keyboard is connected via Bluetooth or the Smart Connector.

1
Disconnect external keyboards

Turn off Bluetooth in your iPad Settings or physically detach any keyboard connected to the iPad.

2
Force close Microsoft Word

Swipe up from the bottom of the screen and pause in the middle to open the App Switcher. Swipe up on the Microsoft Word preview to close it entirely.

3
Reopen the app

Launch Word again and tap inside a document text field to trigger the on-screen keyboard.

Disconnect Hardware Keyboards and Restart Word
Show Keyboard Shortcut: If you wish to keep your hardware keyboard connected but still see the virtual keyboard, tap the keyboard icon in the bottom shortcut bar on your screen and select 'Show Keyboard'.
Free Microsoft Office alternative

Try WPS Office for Seamless Word Processing on iPad

Experiencing recurring bugs in Microsoft Word? Switch to WPS Office, a highly compatible and free alternative that runs flawlessly on iPadOS. Enjoy lightweight performance, a familiar interface, and smooth on-screen keyboard integration.

  1. 1. Download WPS Office: Visit the App Store on your iPad, search for WPS Office, and download the application for free.
  2. 2. Open Your Document: Launch WPS Office and tap the 'Files' tab to locate and open your existing Microsoft Word (.docx) documents.
  3. 3. Start Editing Seamlessly: Tap on any text area to instantly bring up the iPad on-screen keyboard and enjoy smooth, uninterrupted editing.
Fully compatible with Microsoft Word (.doc, .docx) formats.Lightweight design ensures fast loading and smooth typing on iPads.Familiar interface makes migrating from Microsoft Office effortless.Built-in mobile view for comfortable reading and editing on touch screens.
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Frequently Asked Questions

Why does my iPad keyboard disappear when using Word?

This usually happens because iPadOS detects an active Bluetooth or Smart Connector keyboard. It can also be caused by temporary software glitches in the Word app or a pending iOS update.

Can I force the on-screen keyboard to appear while a Bluetooth keyboard is connected?

Yes, you can usually bring up the on-screen keyboard by tapping the keyboard icon (or the downward arrow icon) in the shortcut bar at the bottom of your iPad screen, then selecting 'Show Keyboard'.

Does updating iPadOS fix keyboard issues in Word?

Often, yes. Apple frequently releases iPadOS updates that resolve system-wide keyboard bugs and improve compatibility with third-party apps like Microsoft Word.