How to Make the On-Screen Keyboard Appear in Microsoft Word for iPad
Question details
The user needs to make the on-screen keyboard appear while using Microsoft Word on an iPad.

- Product
- Microsoft Word for iPad
- Device & OS
- iPadOS
- Scenario
- Attempting to type or edit text in Word for iPad but the virtual keyboard does not show up.
- Observed behavior
- The on-screen keyboard is hidden or remains unresponsive when tapping inside a document text field in the Word app.
Ensure your iPad is not actively connected to an external Bluetooth or Smart Connector keyboard, as this automatically hides the virtual on-screen keyboard.
Disconnect Hardware Keyboards and Restart Word
The quickest fix is to ensure no external keyboards are overriding the on-screen keyboard and giving the app a fresh start.
iPadOS is designed to automatically hide the on-screen virtual keyboard whenever a physical keyboard is connected via Bluetooth or the Smart Connector.
Turn off Bluetooth in your iPad Settings or physically detach any keyboard connected to the iPad.
Swipe up from the bottom of the screen and pause in the middle to open the App Switcher. Swipe up on the Microsoft Word preview to close it entirely.
Launch Word again and tap inside a document text field to trigger the on-screen keyboard.

Restart iPad and Update Microsoft Word
If disconnecting keyboards does not resolve the issue, a system glitch or outdated app version might be the cause.
Try WPS Office for Seamless Word Processing on iPad
Experiencing recurring bugs in Microsoft Word? Switch to WPS Office, a highly compatible and free alternative that runs flawlessly on iPadOS. Enjoy lightweight performance, a familiar interface, and smooth on-screen keyboard integration.
- 1. Download WPS Office: Visit the App Store on your iPad, search for WPS Office, and download the application for free.
- 2. Open Your Document: Launch WPS Office and tap the 'Files' tab to locate and open your existing Microsoft Word (.docx) documents.
- 3. Start Editing Seamlessly: Tap on any text area to instantly bring up the iPad on-screen keyboard and enjoy smooth, uninterrupted editing.

Frequently Asked Questions
Why does my iPad keyboard disappear when using Word?
This usually happens because iPadOS detects an active Bluetooth or Smart Connector keyboard. It can also be caused by temporary software glitches in the Word app or a pending iOS update.
Can I force the on-screen keyboard to appear while a Bluetooth keyboard is connected?
Yes, you can usually bring up the on-screen keyboard by tapping the keyboard icon (or the downward arrow icon) in the shortcut bar at the bottom of your iPad screen, then selecting 'Show Keyboard'.
Does updating iPadOS fix keyboard issues in Word?
Often, yes. Apple frequently releases iPadOS updates that resolve system-wide keyboard bugs and improve compatibility with third-party apps like Microsoft Word.




