How to Open Word and Excel Files After Office Browser Extension Retirement
Question details
The user needs to find alternative ways to open Microsoft Word and Excel documents online because the Microsoft 365 browser extension for Chrome and Edge has been discontinued.

- Product
- Microsoft 365
- Device & OS
- not provided
- Scenario
- Accessing and managing Office documents quickly from a web browser after the removal of the dedicated extension shortcut.
- Observed behavior
- The Microsoft 365 browser extension is no longer supported or available, preventing the user from using their usual browser shortcut to access Word and Excel files.
Ensure you have your Microsoft account credentials ready and an active internet connection to access your cloud-stored documents.
Access Documents Directly via Microsoft365.com
The most direct replacement for the retired extension is using the official Microsoft 365 web portal, which provides full access to all your web apps and recent files.
Microsoft has unified its online document experience at microsoft365.com. This central hub acts as a complete replacement for the browser extension, allowing you to create, edit, and organize Word and Excel files.
Open your preferred web browser (such as Chrome or Edge) and go to https://www.microsoft365.com.
Click the 'Sign in' button and enter the credentials for your Microsoft account, work account, or school account.
Use the sidebar on the left to select Word or Excel, or simply click on any of your recent documents displayed on the main dashboard to open them in the web editor.

Use the Microsoft 365 Option in the Edge Sidebar
If you are a Microsoft Edge user, you can use the built-in sidebar to access your Office apps quickly without needing an extension.
Open Files Using Desktop Apps or OneDrive
For users who prefer working offline or have desktop applications installed, opening files directly from your local synced folders is the most reliable method.
Open Word and Excel Files Offline with WPS Office
Don't want to rely on browser shortcuts or constant internet connectivity? WPS Office is a powerful, lightweight, and free desktop alternative that lets you open, edit, and save Word and Excel files instantly without needing web extensions.
- 1. Download and Install WPS Office: Visit the official WPS website, download the free installer, and follow the simple on-screen instructions to set it up on your computer.
- 2. Set as Default Application: During or after installation, choose to set WPS Office as your default program for opening Word and Excel formats.
- 3. Open Your Files Directly: Simply double-click any local Word or Excel document to open it instantly in WPS Office, completely bypassing the need for browser tools.

Frequently Asked Questions
What happens to my files after the browser extension is removed?
Your files are completely safe. The browser extension was merely a shortcut tool. Your actual Word and Excel documents remain securely stored in your OneDrive or SharePoint accounts.
Can I still edit my documents online for free?
Yes, you can continue to use the free web versions of Word, Excel, and PowerPoint by signing in directly at microsoft365.com with your Microsoft account.
How do I access my files if I don't have an internet connection?
To access files offline, you must have them synced to your computer's local drive (e.g., via the OneDrive desktop app) and open them using an installed desktop application like Microsoft Office or WPS Office.




