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Office Compatibility Issues

How to Open Word and Excel Files After Office Browser Extension Retirement

Tauseeq MagsiTauseeq Magsi Oct 7, 2026 869 views

Question details

The user needs to find alternative ways to open Microsoft Word and Excel documents online because the Microsoft 365 browser extension for Chrome and Edge has been discontinued.

How to Open Word and Excel Files After the Office Browser Extension Retirement
Product
Microsoft 365
Device & OS
not provided
Scenario
Accessing and managing Office documents quickly from a web browser after the removal of the dedicated extension shortcut.
Observed behavior
The Microsoft 365 browser extension is no longer supported or available, preventing the user from using their usual browser shortcut to access Word and Excel files.
Before you start

Ensure you have your Microsoft account credentials ready and an active internet connection to access your cloud-stored documents.

Solution 1Recommended

Access Documents Directly via Microsoft365.com

The most direct replacement for the retired extension is using the official Microsoft 365 web portal, which provides full access to all your web apps and recent files.

Microsoft has unified its online document experience at microsoft365.com. This central hub acts as a complete replacement for the browser extension, allowing you to create, edit, and organize Word and Excel files.

1
Navigate to the web portal

Open your preferred web browser (such as Chrome or Edge) and go to https://www.microsoft365.com.

2
Sign in to your account

Click the 'Sign in' button and enter the credentials for your Microsoft account, work account, or school account.

3
Open your Word or Excel file

Use the sidebar on the left to select Word or Excel, or simply click on any of your recent documents displayed on the main dashboard to open them in the web editor.

Access Documents Directly via Microsoft365.com
Bookmark for Quick Access: Bookmark microsoft365.com in your browser's favorites bar to recreate the one-click convenience you had with the retired extension.
Free Microsoft Office alternative

Open Word and Excel Files Offline with WPS Office

Don't want to rely on browser shortcuts or constant internet connectivity? WPS Office is a powerful, lightweight, and free desktop alternative that lets you open, edit, and save Word and Excel files instantly without needing web extensions.

  1. 1. Download and Install WPS Office: Visit the official WPS website, download the free installer, and follow the simple on-screen instructions to set it up on your computer.
  2. 2. Set as Default Application: During or after installation, choose to set WPS Office as your default program for opening Word and Excel formats.
  3. 3. Open Your Files Directly: Simply double-click any local Word or Excel document to open it instantly in WPS Office, completely bypassing the need for browser tools.
Highly compatible with Microsoft Word (.docx) and Excel (.xlsx) formatsOperates fully offline, removing reliance on browser extensions or web portalsLightweight installation that runs smoothly on older devicesFamiliar, intuitive user interface for seamless migration
microsoft office alternative - wps office

Frequently Asked Questions

What happens to my files after the browser extension is removed?

Your files are completely safe. The browser extension was merely a shortcut tool. Your actual Word and Excel documents remain securely stored in your OneDrive or SharePoint accounts.

Can I still edit my documents online for free?

Yes, you can continue to use the free web versions of Word, Excel, and PowerPoint by signing in directly at microsoft365.com with your Microsoft account.

How do I access my files if I don't have an internet connection?

To access files offline, you must have them synced to your computer's local drive (e.g., via the OneDrive desktop app) and open them using an installed desktop application like Microsoft Office or WPS Office.