How to Restore Ctrl+N to Create a New Blank Word Document
Question details
The Ctrl+N keyboard shortcut fails to create a new blank document, often occurring after a software update reassigns the shortcut.

- Product
- Microsoft Word
- Device & OS
- not provided
- Scenario
- Attempting to create a new, blank document quickly using the standard Ctrl+N keyboard shortcut.
- Observed behavior
- Pressing Ctrl+N performs an unexpected action or opens a template menu because it has been incorrectly mapped to 'CreateNewFile' instead of 'FileNewDefault'.
Ensure that your keyboard is functioning correctly and that no third-party background applications are globally overriding your Ctrl+N shortcut.
Reassign Ctrl+N to the FileNewDefault Command
Use the Customize Keyboard dialog to manually remap the shortcut to the specific command responsible for generating a blank document.
In Microsoft Word, different commands control how new files are handled. The 'CreateNewFile' command may open a template pane, while 'FileNewDefault' bypasses the prompt and instantly generates a standard blank document.
Go to the 'File' menu, select 'Options', and click on 'Customize Ribbon' in the left sidebar. Click the 'Customize...' button next to 'Keyboard shortcuts' at the bottom.
In the Categories list on the left, scroll down and select 'All Commands'. In the Commands list on the right, scroll down and click on 'FileNewDefault'.
Click inside the 'Press new shortcut key' text box, press 'Ctrl' and 'N' simultaneously on your keyboard, and then click the 'Assign' button at the bottom left. Click 'Close' and 'OK' to save.

Reset All Keyboard Shortcuts to Default
If multiple shortcuts are malfunctioning (such as Ctrl+B for Bold), a complete shortcut reset is the fastest way to restore standard functionality.
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Frequently Asked Questions
Why does Ctrl+N open a template window instead of a blank page?
This happens when the Ctrl+N shortcut gets mapped to the 'CreateNewFile' or 'FileNew' command instead of 'FileNewDefault'. The 'FileNewDefault' command skips the template selection and goes straight to a blank page.
Will resetting my keyboard shortcuts delete my custom macros?
No, resetting your keyboard shortcuts will only remove the key combinations you assigned to your macros. The macro scripts themselves will remain safely stored in your document or template.
How do I fix Ctrl+B if it stopped making text bold?
Just like the Ctrl+N fix, open the Customize Keyboard dialog, select 'All Commands', locate the 'Bold' command in the list, and assign the 'Ctrl+B' keystroke back to it.




