How to Restore the Welcome Back Feature in Microsoft Word
Question details
The user is looking for a way to restore or manually enable the Welcome Back (Resume Reading) feature in Microsoft Word to easily return to the last read or edited position in a long document.

- Product
- Microsoft Word
- Device & OS
- not provided
- Scenario
- Reopening a lengthy document and wanting to pick up reading or editing exactly where it was left off.
- Observed behavior
- The Welcome Back feature appears sporadically or disappears completely, and there is no visible setting within the application to manually toggle it back on.
Ensure you are signed in to your Microsoft account and that your document is saved in OneDrive or SharePoint, as the Resume Reading feature relies heavily on cloud synchronization to track your last position.
Use the Shift + F5 Keyboard Shortcut
Since the Welcome Back prompt is inconsistent, utilizing Word's built-in 'Go Back' shortcut is the fastest alternative to return to your last editing location.
Microsoft Word tracks the last three locations where text was edited or formatting was applied. This shortcut works locally and does not depend on cloud syncing.
Launch Microsoft Word and open the long document you previously closed.
Immediately upon opening the file, press 'Shift + F5' on your keyboard. Word will jump your cursor directly to the last location where you made an edit.

Manually Mark Your Location with Bookmarks
Adding a manual bookmark guarantees that you can quickly navigate to a specific section regardless of whether the Welcome Back prompt appears.
Submit Feedback to Microsoft
Because there is no known manual switch to reliably fix this sporadic feature, reporting it directly can help Microsoft developers address the bug in future updates.
Experience Reliable Document Editing with WPS Office
Frustrated by inconsistent features and disappearing prompts? WPS Writer offers a stable, lightweight, and completely free alternative to Microsoft Word. Enjoy reliable document management, powerful navigation tools, and a distraction-free reading experience without the hassle of unpredictable glitches.
- 1. Download and install WPS Office: Get the free WPS Office suite from the official website and install it on your device.
- 2. Open your Word documents: Launch WPS Writer and open your existing .docx files directly. The layout and text will remain perfectly intact.
- 3. Use reliable navigation tools: Utilize the intuitive left-side Navigation Pane to seamlessly browse through headers and bookmarks.

Frequently Asked Questions
Is there a setting to turn on Resume Reading in Word?
No, Microsoft Word does not currently offer a manual toggle to turn the 'Welcome Back' or 'Resume Reading' feature on or off. The feature operates automatically in the background and depends on cloud syncing.
Why did my Welcome Back prompt disappear?
The prompt often disappears due to synchronization issues with OneDrive or SharePoint, using different versions of the application, or if the document was not closed properly during your last session.
Can I jump to the last page I was reading without editing?
If you are only reading and not making edits, the Shift + F5 shortcut may not work since it tracks edit locations. In this case, turning on the Navigation Pane (View > Navigation Pane) to browse by headings is the most reliable method.




