Office Settings & Configuration

How to Stop Word from Showing the JAGGAER Contract Authoring Prompt

Maira Mehtab Sep 21, 2026 868 views

Question details

The user wants to prevent Microsoft Word from displaying a JAGGAER Contract Authoring add-in prompt or side pane when opening a specific document supplied by a client.

Product: Microsoft Word
Device & OS: not provided
Scenario: Opening a Word document supplied by an external client.
Observed behavior: Word repeatedly displays the JAGGAER Contract Authoring add-in prompt every time the document is opened, despite the add-in not being installed on the user's computer.

Before you start

Before attempting to bypass the prompt, verify with the document owner whether the JAGGAER Contract Authoring add-in is strictly required to properly process or review the file.

Solution 1Recommended

Verify Add-in Requirements with the Sender

Determine if the JAGGAER add-in is functionally necessary to edit the document, or request a clean copy.

Often, documents generated via specific enterprise tools retain embedded components or references to those tools. When Word detects these references, it tries to load the add-in, prompting the user if it is missing.

Contact the document sender

Reach out to the client or sender who supplied the Word document to ask if the JAGGAER add-in is required for your part of the workflow.

Request a clean document version

If the add-in is not required for your review, ask the sender to save a clean, flattened copy of the document without the embedded JAGGAER components and resend it.

Residual Side Panes: Some users report a side pane appearing alongside the prompt. Manually closing this pane often does not prevent it from returning upon the next launch, which is why a clean copy is recommended.

Solution 2

Isolate the Document and Check Word Version

Confirm if the prompt is isolated to this specific file and gather Word version details for further troubleshooting.

Free Microsoft Office alternative

Open Word Documents Without Annoying Add-in Prompts in WPS Office

Tired of dealing with persistent add-in prompts or stuck side panes in Microsoft Word? WPS Office is a free, lightweight, and highly compatible alternative that opens DOCX files seamlessly. It can often bypass missing third-party add-in errors that clutter your workspace in Microsoft Word, allowing you to read and edit client documents without interruption.

1. Download WPS Office: Download and install WPS Office for free from the official website.
2. Open the Document: Launch WPS Writer, click 'Open', and select the client's document to view and edit it without the JAGGAER prompt.

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Frequently Asked Questions

Why does Word ask for an add-in I don't have installed?

If a document was created using a specific add-in (like JAGGAER), it often retains embedded components or references to that tool. When you open the file, Word detects these references and attempts to load the missing add-in, triggering a prompt.

How can I remove embedded add-in references from a Word document?

Removing embedded third-party references usually requires the original author to unlink or strip the add-in components before sharing the file. Alternatively, copying the document's text and pasting it as 'Keep Text Only' into a new document can remove the links, though this will result in a loss of formatting.

Where can I find my current version of Microsoft Word?

Open Microsoft Word, click on the 'File' tab in the top-left corner, and select 'Account' (or 'Help' in older versions). Your version and build number will be displayed on the right side under the Product Information section.

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