Prevent Word Ribbon and QAT Customizations from Mixing Between Versions
Question details
The user wants to keep Ribbon and Quick Access Toolbar (QAT) configurations separate when operating multiple versions of Microsoft Word on a single computer.
- Product
- Microsoft Word (Microsoft 365, Word 2010)
- Device & OS
- not provided
- Scenario
- Using and customizing multiple versions of Word concurrently on the same machine.
- Observed behavior
- Ribbon groups and Quick Access Toolbar settings bleed into each other or reset because multiple Word versions share the same default customization files.
Ensure you have file explorer configured to show hidden files and folders, as Word's default Startup directories and template files are often stored in hidden AppData locations.
Use Separate Global Templates for Each Word Version
To prevent toolbars from merging, save your QAT and Ribbon changes directly into version-specific global templates and store them in isolated Startup folders.
By default, multiple installations of Word use a single global user interface file (Word.officeUI). By bypassing this default file and manually saving interface changes to dedicated templates, you can force each version of Word to load its own independent setup.
Identify or create unique Startup folders for each version of Word installed on your computer (for example, separate folders for Word 2010 and Microsoft 365).
Create a new macro-enabled template (.dotm) for each Word version. Name them clearly, such as 'QAT_Word2010.dotm' and 'QAT_MS365.dotm'.
Move the newly created global templates into the specific Startup folder corresponding to each Word version.
Open the specific version of Word, and then use 'File > Open' to directly open the global template assigned to that version.
Customize the Quick Access Toolbar and Ribbon. In the customization menu, ensure the 'Customize Quick Access Toolbar' dropdown is set to save changes to your specific template, rather than 'All Documents'. Save and close the template.
Avoid Multi-Version Conflicts with WPS Office
Managing multiple versions of Microsoft Word can lead to frustrating customization conflicts. Instead, consider switching to WPS Office. It provides a lightweight, unified interface for all your document tasks, ensuring seamless performance and excellent compatibility with Microsoft Office formats.
- 1. Download and install: Get the latest version of WPS Office from the official website and install it on your device.
- 2. Customize your workspace: Open WPS Writer and easily customize your Quick Access Toolbar via the top menu without worrying about conflicting versions.
- 3. Open existing files: Open your Microsoft Word files directly in WPS Writer with full formatting and structural compatibility.

Frequently Asked Questions
Why do my Word 2010 and Microsoft 365 Quick Access Toolbars look identical?
When installed on the same computer, multiple versions of Word typically share the same default customization file (such as Word.officeUI). Changes made in one version automatically overwrite or sync with the other.
Where are Word Startup folders usually located?
By default, the global Startup folder for Word is located at %appdata%\Microsoft\Word\STARTUP. However, you can check or change version-specific Startup locations by going to File > Options > Advanced > File Locations in Word.
Can I completely stop the Home tab from mixing between Word versions?
Unfortunately, no. Certain built-in Ribbon groups on the Home tab share fundamental Office settings and cannot be fully isolated, even when using separate global templates.
How do I ensure QAT changes save to my template and not the global default?
When you open File > Options > Quick Access Toolbar, look for the dropdown menu in the top right corner that says 'Customize Quick Access Toolbar:'. Change this from 'For all documents (default)' to the specific name of the template you are currently editing.




