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Office for Mac Issues

Smart Lookup Discontinued in Word for Mac: Best Alternatives

Maira MehtabMaira Mehtab Sep 22, 2026 869 views

Question details

Users are receiving a deprecation message stating that the Smart Lookup feature is no longer available when trying to research terms in their documents.

Product
Microsoft Word for Mac
Device & OS
macOS
Scenario
Attempting to use the Smart Lookup tool to find definitions, context, or web search results for a selected word.
Observed behavior
The Smart Lookup pane fails to load search results and instead displays a deprecation message, even for users with active Microsoft 365 subscriptions.
Before you start

Because Microsoft has officially retired the Smart Lookup service from its servers, standard troubleshooting steps like reinstalling Word or updating macOS will not restore the feature.

Solution 1Recommended

Use the Built-in macOS Look Up Feature

Leverage the native macOS dictionary and Siri Knowledge as a direct replacement for in-document research.

While Word's specific Smart Lookup is gone, macOS has a powerful system-wide research tool that functions very similarly. It provides dictionary definitions, Wikipedia summaries, and web context without leaving your document.

1
Select the text

Highlight the word or phrase in your Word document that you want to research.

2
Trigger the Look Up command

Force-click the trackpad on the selected word, or Right-click (Control-click) and select 'Look Up [Word]' from the context menu.

3
Review the results

A pop-up overlay will appear displaying results from the macOS Dictionary, Thesaurus, and Siri Knowledge.

System Preferences: If the native Look Up feature is not working, you can enable it in macOS System Settings under 'Trackpad' by turning on 'Look up & data detectors'.
Free Microsoft Office alternative

Switch to WPS Office for Seamless Document Productivity

Tired of unexpected feature deprecations like the removal of Smart Lookup? Try WPS Office. It provides a stable, lightweight, and completely free alternative for your word processing, spreadsheet, and presentation needs on Mac.

  1. 1. Download the installer: Visit the official WPS Office website and download the Mac version.
  2. 2. Install the application: Open the downloaded file and drag the WPS Office icon to your Applications folder.
  3. 3. Open your documents: Launch WPS Office and open your existing .docx files directly without losing any formatting.
Completely free to use with a lightweight installation package.Highly compatible with Microsoft Word (.docx), Excel, and PowerPoint formats.Built-in translation, spell check, and reading tools that do not unexpectedly disappear.Clean, tabbed interface familiar to Microsoft Office users, ensuring zero learning curve.
microsoft office alternative - wps office

Frequently Asked Questions

Why did Microsoft discontinue Smart Lookup in Word for Mac?

Microsoft periodically updates its services and retires older cloud-based features. Smart Lookup relied on specific online Bing services that Microsoft has decided to deprecate across certain platforms to focus on newer AI integrations.

Can I get Smart Lookup back by downgrading my Word version?

No. Because Smart Lookup relies on Microsoft's remote cloud servers to fetch search results, rolling back to an older version of Word for Mac will not restore the functionality; you will still encounter connection errors.

Does this deprecation affect Microsoft OneNote for Mac as well?

Yes. The discontinuation of the Smart Lookup service affects multiple Office for Mac applications, including OneNote, where the feature was heavily used for note-taking research.

Are there third-party add-ins that can replace Smart Lookup?

Yes. You can explore the Microsoft Office Add-ins store (Insert > Get Add-ins) to find third-party dictionaries, thesauruses, and Wikipedia search tools that offer similar functionality directly within the Word task pane.