Does OneDrive for Business Provide SMTP Email Service?
Question details
The user is inquiring whether a standard OneDrive for Business license includes SMTP (Simple Mail Transfer Protocol) functionality for sending emails.
- Product
- OneDrive for Business
- Device & OS
- not provided
- Scenario
- Configuring email services or evaluating Microsoft 365 licensing capabilities for business use.
- Observed behavior
- Seeking clarification on whether OneDrive for Business handles email routing or if a separate Microsoft email service license is necessary.
Verify your current Microsoft 365 or Office 365 subscription tier to determine which services are bundled with your OneDrive for Business license.
Understanding Microsoft 365 Email and Storage Services
OneDrive for Business is strictly for cloud storage, while SMTP services require an Exchange Online license.
OneDrive for Business is designed exclusively for cloud storage, file sharing, and document collaboration. It does not include email hosting or SMTP (Simple Mail Transfer Protocol) capabilities.
To utilize SMTP services for sending out emails, you need a dedicated email hosting platform. Microsoft provides this through Exchange Online, which is bundled with eligible Microsoft 365 and Office 365 Business or Enterprise plans.
Log in to the Microsoft 365 admin center and navigate to 'Billing' > 'Your products' to see if your active subscription includes Exchange Online.
If your plan includes Exchange Online, you can configure your SMTP settings in your email client using the standard server address (smtp.office365.com), Port 587, and TLS encryption.
If you currently have a OneDrive for Business standalone plan (Plan 1 or Plan 2), you will need to upgrade to a comprehensive plan like Microsoft 365 Business Basic, Standard, or Enterprise to gain SMTP functionality.
Collaborate Seamlessly with WPS Office
While resolving your cloud storage and email configurations, consider WPS Office as a free, lightweight, and highly compatible alternative to Microsoft Office. It integrates flawlessly with various cloud storage platforms and provides all the essential tools for modern document creation.
- 1. Download and install WPS Office: Visit the official WPS website to download the free suite and follow the installation wizard.
- 2. Open your documents seamlessly: Launch WPS Office and open your existing Microsoft Office files without worrying about formatting loss.
- 3. Connect your cloud storage: Log in to your preferred cloud storage accounts directly within WPS Office to save and sync your work effortlessly.

Frequently Asked Questions
Can I use OneDrive for Business to send automated emails?
No, OneDrive itself cannot send automated emails as it lacks SMTP services. You must use a dedicated email service like Exchange Online or a third-party SMTP provider to handle automated email routing.
Which Microsoft 365 plans include SMTP services?
Plans that include Exchange Online provide SMTP services. This includes Microsoft 365 Business Basic, Business Standard, Business Premium, and Enterprise plans (such as E3 and E5).
What are the standard Microsoft 365 SMTP settings?
The standard SMTP server for Microsoft 365 is smtp.office365.com, using port 587 with STARTTLS encryption. You must authenticate using your full Microsoft 365 email address and password.




