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Fix Cannot View or Save a Submitted Microsoft Form Response

John Wilson Oct 1, 2026 869 views

Question details

The user is unable to view or save a copy of their submitted Microsoft Form response, such as a job application, and needs to recover the submitted data.

How to Fix Cannot View or Save a Submitted Microsoft Form Response

Product: Microsoft Forms
Device & OS: not provided
Scenario: Attempting to keep a personal record or copy of answers submitted via an online Microsoft Form.
Observed behavior: The option to view, print, or save the form response is missing from the completion page, preventing the user from retaining their submitted information.

Before you start

Ensure you have not closed the form's final completion page, as options to save or print your response are typically only available immediately after clicking submit.

Solution 1Recommended

Use the Save My Response Option

Save a copy of your answers directly from the completion screen immediately after submitting the form.

Microsoft Forms provides a built-in feature for respondents to save a PDF copy or print their answers, provided the form creator has enabled this setting.

Submit the form

Complete all required fields on the Microsoft Form and click the Submit button at the bottom of the page.

Locate the save option

On the final 'Thank You' or completion screen, look for a button labeled 'Save my response' or 'Print or get PDF of answers'.

Save your record

Click the button to generate a file containing your submitted answers and save it to your local device for future reference.

Option Availability: If the 'Save my response' button is missing, the form owner has disabled the feature allowing respondents to keep copies of their answers.

Solution 2

Contact the Form Creator

If you cannot save your response yourself, you must request a copy from the person or organization who created the form.

Solution 3

Report Technical Issues via Application Feedback

If you suspect a technical glitch occurred during submission or the form appears deleted, use official feedback channels.

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Frequently Asked Questions

Why is there no 'Save my response' button on the Microsoft Form I submitted?

The form creator controls this feature. They likely turned off the 'Allow receipt of responses after submission' setting in their form options, or the form is set up to be completely anonymous, which often disables the ability to send or save receipts.

Can I view my Microsoft Form response after I have closed the browser window?

No. If you did not choose to save or print your response directly from the completion page, and you did not receive an automatic email receipt, you cannot independently access your submitted answers again. You must ask the form owner for a copy.

Does the form creator still get my response even if I couldn't save a copy?

Yes. As long as you reached the final 'Thank You' or completion screen, your answers were successfully submitted and securely stored in the form owner's database, regardless of whether you could save a personal copy.

What does it mean if the Microsoft Form link says the form no longer exists?

If you see a message stating the form is missing, deleted, or closed to new responses, the form creator has manually removed the form or disabled its sharing link. You will need to contact the organization that provided the link for clarification.

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