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Fix Clipchamp Replacing Text When Changing Multiple Fonts
Question details
Users are experiencing an issue in the Clipchamp web editor where batch-editing the font of multiple text items incorrectly overwrites the text content of all selected items.
- Product
- Clipchamp
- Device & OS
- not provided
- Scenario
- Selecting multiple text elements in a video project and changing their font simultaneously.
- Observed behavior
- The text content of all selected elements is unexpectedly replaced by the text from the first selected item, causing data loss for the other elements.
Before troubleshooting, make sure your web browser is fully updated to the latest version and verify whether the text elements you are trying to edit are standard Plain Text or Title text types.
Isolate the Text Type and Test in a New Project Environment
Identifying the specific text properties and testing in a clean environment can help determine if the font replacement bug is isolated to a corrupted project or a specific text type.
The Clipchamp web editor handles Plain Text and Title text types differently. By isolating the variables, you can find a workaround and provide accurate data if you need to contact support.
Check your timeline to see if the affected items are 'Plain Text', 'Title', or another specific text template. Take note of the language, original fonts, and sizes used.
Return to the Clipchamp dashboard, click 'Create a new video', and add around twenty plain-text items to the timeline. Select them all and change the font to see if the issue replicates.
If the issue persists, open your Clipchamp account in another fully supported browser, such as Microsoft Edge or Google Chrome, and attempt the batch font change again.
Document the Issue and Contact Clipchamp Support
If the batch-editing bug persists across new projects and different browsers, capturing the behavior and reporting it to support is necessary for a permanent fix.
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- 1. Download the Installer: Visit the official WPS Office website and download the free installer for your operating system.
- 2. Install the Suite: Run the setup file and follow the simple on-screen instructions to complete the installation.
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Frequently Asked Questions
Why does Clipchamp overwrite my text when batch changing fonts?
This is likely a synchronization or processing bug within the Clipchamp web editor. The application mistakenly applies the underlying text properties of the primary highlighted item to all other selected elements instead of only updating the font style.
How can I safely change fonts without losing my text in Clipchamp?
Until this batch-editing bug is patched by the developers, the safest workaround is to select and modify the font for each text item individually on your timeline.
Does this text replacement bug happen in all web browsers?
It can vary based on caching and browser engine differences. Testing your project in another fully supported browser, such as the latest version of Microsoft Edge or Google Chrome, can help determine if the issue is specific to your primary browser.
