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Fix Microsoft Forms File Submission Missing or Empty in Teams
Question details
A student submitted a mandatory file via a Microsoft Forms assignment in Teams, but the file appears empty or invisible to the teacher, and the respondent lacks a complete submission history.
- Product
- Microsoft Forms and Teams
- Device & OS
- not provided
- Scenario
- Submitting a required file upload for a school assignment using Microsoft Forms within Microsoft Teams.
- Observed behavior
- The teacher can see the student's name and submission time, but the uploaded file appears empty or missing. The student is unable to verify the upload because Microsoft Forms does not provide a complete submission history by default.
Check your school email account, including the spam or junk folder, for a submission receipt or confirmation email from Microsoft Forms to use as proof of your upload.
Locate Submission Evidence and Contact the Teacher
Gather any available proof of your submission and ask the teacher to reopen the assignment so you can upload the file again.
Microsoft Forms restricts respondents from viewing their past submissions unless they opted to receive an email receipt before clicking submit. Because the form was restricted to a single submission, only the teacher or administrator can reset your status.
Log into your school email and search for 'Microsoft Forms'. Look for an automated email detailing your answers and file upload. Take a screenshot if you find it.
Send a direct message to your teacher in Microsoft Teams explaining that a glitch caused your mandatory file to appear empty on their end. Provide your screenshot if available.
Ask the teacher to either delete your previous attempt in Microsoft Forms to allow a fresh submission or to reopen the Microsoft Teams assignment so you can attach the file directly to the assignment instead of the Form.
Escalate to the School IT Administrator
If the teacher cannot resolve the issue, the school's IT administrator can investigate the backend logs to recover the file or fix the assignment settings.
Use WPS Office for Reliable Assignment Creation and Sharing
While cloud syncing glitches in Microsoft Teams and Forms can sometimes cause missing assignment files, using a reliable desktop and cloud suite like WPS Office ensures your documents are safely saved locally and in the cloud. WPS Office is highly compatible, lightweight, and perfect for students.
- 1. Download and Install: Get WPS Office for free from the official website and install it on your PC, Mac, or mobile device.
- 2. Create Your Assignment: Open Writer, Spreadsheet, or Presentation to complete your school work with advanced, easy-to-use formatting tools.
- 3. Save and Upload: Save your document in standard Microsoft formats, ensuring your teacher can open it seamlessly when you upload it to any learning platform.
Frequently Asked Questions
Why does my uploaded file appear empty in Microsoft Forms?
This is usually caused by a network interruption during the upload process, a browser cache issue, or a syncing delay between Microsoft Forms and the SharePoint folder where the files are stored.
Can I check my Microsoft Forms submission history?
By default, Microsoft Forms does not provide respondents with a dashboard to view past submissions. You can only view your answers if the form creator enabled the 'Send email receipt to respondents' option and you selected it before submitting.
How can I resubmit a Form in Teams if it says I already responded?
If the form is set to 'One response per person', you cannot resubmit it yourself. You must ask the teacher or the form owner to delete your original response in the Forms 'Responses' tab, which will allow you to submit again.
