Fix Missing Board and Gallery Views in SharePoint Lists
Question details
The user is unable to find the Board and Gallery view options in a SharePoint list.
- Product
- SharePoint Online
- Device & OS
- not provided
- Scenario
- Moving data from a personal Microsoft List to a SharePoint team site list.
- Observed behavior
- The Board and Gallery view options are missing from the interface, and the issue persists even when using an incognito browser.
Ensure you have the appropriate site permissions to create or modify views in the affected SharePoint list.
Check the View Creation Interface and Test Alternatives
Verify if the view options are hidden in a different menu location or restricted to a specific list by testing another list on your site.
Navigate to your SharePoint list and look for the plus (+) symbol or the 'Create view' option located beside the 'All Items' tab near the top of the page.
Click the option to open the view dropdown menu and see if the Board and Gallery formats are listed there instead of the settings menu.
Go to another list within the same SharePoint team site and attempt to create a Board or Gallery view. This helps isolate whether the issue is specific to the migrated list or affects the entire site.
Use an InPrivate or Incognito Browser Window
Rule out browser caching issues or conflicting browser extensions that might be hiding the view options.
Escalate to Microsoft 365 Support for Backend Investigation
If the issue persists across different browsers and lists, it is likely a backend bug requiring administrator intervention.
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Frequently Asked Questions
Why are the Board and Gallery views missing from my SharePoint list?
This issue typically occurs due to backend configuration errors when migrating data from a personal Microsoft List to a SharePoint team site. It can also occasionally be caused by browser cache conflicts or restricted list permissions.
How do I access list settings in SharePoint to check my view options?
Click the gear icon (Settings) in the top right corner of your SharePoint site, then select 'List settings'. Scroll down to the bottom of the settings page to see all currently configured views and the option to create a new one.
What is a HAR log and why does Microsoft Support need it?
A HAR (HTTP Archive) log records the network requests between your web browser and the SharePoint server. It helps Microsoft developers identify exactly where the view creation process is failing on the backend so they can apply a fix.
Can I use the classic SharePoint experience to create a Board view?
No, Board and Gallery views are exclusive to the modern SharePoint list experience. Switching to the classic experience will not provide access to these modern view types.
