Fix Power Apps People Column Displaying 'Item' Instead of Names
Question details
A Microsoft Lists People or Group column that previously displayed names and email addresses correctly now shows generic text such as 'Item 1' or 'Item 2' after connecting the list to Power Apps.
- Product
- Microsoft Power Apps
- Device & OS
- not provided
- Scenario
- Integrating a Microsoft List containing a People or Group column into a Power Apps form.
- Observed behavior
- The field fails to pull the user data correctly, resulting in the display of generic placeholder values instead of actual contact names or emails.
Ensure you have editing permissions for the Power Apps form and the associated Microsoft List, and that your data connection is actively synced before modifying field properties.
Verify Field Binding and Re-add the People Field
Correcting the property bindings in the Power Apps form is typically required, as completely rebuilding the list is not a reliable solution for this issue.
This issue is often caused by the Power Apps form binding to the overall list record rather than the specific DisplayName or Email properties of the People column.
Launch Power Apps and open the specific application and form that is connected to your Microsoft List in edit mode.
Select the data card containing the affected People or Group field. Check the 'Default' and 'Update' properties to ensure they are bound to the specific person-value property (e.g., '.DisplayName' or '.Email') rather than a generic record label.
If the binding appears correct but the issue persists, select the field within the form, remove it completely, and then re-add the People field back to the form from your data source to force a refresh of the properties.
Consult the Power Apps Community
If standard configuration adjustments fail to resolve the generic item display, you may need advanced troubleshooting assistance from platform specialists.
Consider WPS Office for Seamless Document Management
While Power Apps database issues require Microsoft-specific troubleshooting, you can handle all your standard document, spreadsheet, and presentation tasks using WPS Office—a lightweight and fully compatible alternative.
- 1. Download the Installer: Visit the official WPS Office website to download the free version for your specific operating system.
- 2. Install the Application: Run the downloaded installer file and follow the on-screen prompts to complete the setup process.
- 3. Open Your Files: Launch WPS Office and directly open your existing Microsoft Excel or Word documents to experience smooth formatting compatibility.

Frequently Asked Questions
Why does my Power Apps People column display 'Item 1' instead of names?
This occurs when the field in the Power Apps form is incorrectly bound to a generic list item or record identifier rather than specifically referencing the 'DisplayName' or 'Email' attributes of the People or Group column.
Will rebuilding my Microsoft List fix the People column issue in Power Apps?
No, rebuilding the list or form from scratch is typically not a reliable fix for this issue. Modifying the field binding properties or removing and re-adding the specific field within the Power Apps Studio is a more effective approach.
What details should I provide when asking for help in the Power Apps Community?
You should share your app structure, the exact formulas used in the field's configuration (such as Default, Update, and Items properties), and details about your data source. Always remember to redact any personal user data before posting.




