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Fix Power Apps People Column Displaying 'Item' Instead of Names

Maira MehtabMaira Mehtab Sep 28, 2026 868 views

Question details

A Microsoft Lists People or Group column that previously displayed names and email addresses correctly now shows generic text such as 'Item 1' or 'Item 2' after connecting the list to Power Apps.

Product
Microsoft Power Apps
Device & OS
not provided
Scenario
Integrating a Microsoft List containing a People or Group column into a Power Apps form.
Observed behavior
The field fails to pull the user data correctly, resulting in the display of generic placeholder values instead of actual contact names or emails.
Before you start

Ensure you have editing permissions for the Power Apps form and the associated Microsoft List, and that your data connection is actively synced before modifying field properties.

Solution 1Recommended

Verify Field Binding and Re-add the People Field

Correcting the property bindings in the Power Apps form is typically required, as completely rebuilding the list is not a reliable solution for this issue.

This issue is often caused by the Power Apps form binding to the overall list record rather than the specific DisplayName or Email properties of the People column.

1
Open Power Apps Studio

Launch Power Apps and open the specific application and form that is connected to your Microsoft List in edit mode.

2
Check Data Card Properties

Select the data card containing the affected People or Group field. Check the 'Default' and 'Update' properties to ensure they are bound to the specific person-value property (e.g., '.DisplayName' or '.Email') rather than a generic record label.

3
Remove and Re-add Field

If the binding appears correct but the issue persists, select the field within the form, remove it completely, and then re-add the People field back to the form from your data source to force a refresh of the properties.

Avoid Rebuilding: Recreating the entire list and form multiple times has proven to be an unreliable fix for this specific People Picker problem. Focus on adjusting field bindings instead.
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Frequently Asked Questions

Why does my Power Apps People column display 'Item 1' instead of names?

This occurs when the field in the Power Apps form is incorrectly bound to a generic list item or record identifier rather than specifically referencing the 'DisplayName' or 'Email' attributes of the People or Group column.

Will rebuilding my Microsoft List fix the People column issue in Power Apps?

No, rebuilding the list or form from scratch is typically not a reliable fix for this issue. Modifying the field binding properties or removing and re-adding the specific field within the Power Apps Studio is a more effective approach.

What details should I provide when asking for help in the Power Apps Community?

You should share your app structure, the exact formulas used in the field's configuration (such as Default, Update, and Items properties), and details about your data source. Always remember to redact any personal user data before posting.