How Long Does Identit-e Take to Send a Student Serial Number?
Question details
The user has submitted a student registration ID to Identit-e but is experiencing a delay in receiving the software registration serial number.
- Product
- Identit-e
- Device & OS
- not provided
- Scenario
- Waiting for software activation credentials after submitting proof of academic status.
- Observed behavior
- The student registration serial number has not arrived within the expected timeframe.
Check your email's spam, junk, or promotions folders, as automated messages containing software serial numbers are frequently filtered out by email providers.
Check Processing Times and Contact Identit-e Support
Verify standard Identit-e processing times and reach out to their support team if your registration number is officially overdue.
Identit-e typically requires a brief processing period to verify your academic documents before releasing your serial number.
If you have waited beyond the standard timeframe stated on their portal, your application may require manual review, or there may have been an issue with the email delivery.
Navigate to the Identit-e 2.0 website and open their FAQ section to confirm the current estimated processing times for student verification requests.
If your application has exceeded the estimated processing time, locate and click the 'Contact Us' link available on the Identit-e support portal.
Fill out the contact form using the email address associated with your registration. Include your student registration ID and explicitly state that your serial number is overdue.
Need Office Software Immediately? Try WPS Office
If you are waiting on your student serial number to activate Microsoft Office or other academic software, you do not have to put your coursework on hold. WPS Office provides a free, lightweight suite with a familiar UI that requires no complicated student verification to get started.
- 1. Download the Installer: Visit the official WPS Office website and click the Free Download button for your operating system.
- 2. Install WPS Office: Run the downloaded setup file and follow the quick on-screen instructions to install the software.
- 3. Start Working: Open WPS Office and instantly create or edit your documents, spreadsheets, and presentations without needing a serial number.
Frequently Asked Questions
How long does standard student verification usually take with Identit-e?
Standard academic verification typically takes 1 to 2 business days. However, processing times can vary depending on the volume of requests and the clarity of the documentation you provided.
What should I do if my Identit-e verification is rejected?
If your submission is rejected, Identit-e will send an email explaining the reason. You will need to re-upload a clearer or more up-to-date copy of your academic proof, such as a current student ID or transcript, through their portal.
Can I use my software while waiting for my student serial number?
Most premium software requires the serial number for full activation. However, you can often use temporary trial versions or switch to a free alternative like WPS Office to ensure your coursework is not delayed.
