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How to Change the Display Name on a Bookings with Me Page
Question details
The user needs to change the public display name shown on their Bookings with Me page without altering the primary mailbox name.
- Product
- Microsoft Bookings with Me
- Device & OS
- not provided
- Scenario
- Customizing the online booking page display name for a specific mailbox using backend MAPI tools.
- Observed behavior
- The Bookings with Me page displays a default mailbox name that needs to be updated by editing the Online Booking business information.
Ensure you have the classic Outlook desktop application installed and licensed, as you will need an active Outlook profile connected to the mailbox to edit properties via MFCMAPI.
Use MFCMAPI to Edit Online Booking Business Information
Modify the mailbox's backend MAPI properties using the MFCMAPI tool to securely update your Bookings display name.
This method involves accessing raw mailbox data. Ensure you modify only the specific text strings mentioned to avoid disrupting other mailbox functions.
Download, install, and open the MFCMAPI application. Navigate to the options menu and enable both the 'MDB_ONLINE' and 'MAPI_NO_CACHE' settings.
Click 'Session' and select 'Logon'. Choose the Outlook profile that is connected to the mailbox whose Bookings name you want to change.
Double-click the mailbox to open it, then right-click the root container and select 'Open associated contents table'.
Scroll through the contents table to find the item named 'IPM.Configuration.OnlineBooking.BusinessInfo'.
Double-click the item, find and open 'PR_ROAMING_BINARYSTREAM'. Carefully change only the mailbox name located between the quotation marks.
Save your changes and close MFCMAPI. Wait several minutes for the servers to sync, then refresh your Bookings with Me page to verify the new display name.
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Frequently Asked Questions
Can I change the Bookings with Me name using Outlook on the web?
No, updating the specific Online Booking business information properties requires the MFCMAPI tool, which only interfaces with the classic Outlook desktop application.
What is MFCMAPI?
MFCMAPI is a tool designed by Microsoft to provide access to MAPI stores. It allows advanced users and administrators to view and edit hidden properties in Exchange mailboxes and Outlook data files.
Why didn't my Bookings page update immediately after saving in MFCMAPI?
Changes made via MFCMAPI sync to the Microsoft 365 servers, which can take several minutes to propagate. If the name hasn't updated, wait 10-15 minutes and hard refresh the browser page.
