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How to Find a Microsoft Certification Exam Voucher or Discount

Adam DavisAdam Davis Oct 1, 2026 868 views

Question details

The user needs to locate a Microsoft Certification exam voucher earned through an AI Skill Challenge so they can apply the discount when scheduling their exam.

How to Find Your Microsoft Certification Exam Voucher or Discount
Product
Microsoft Certification Dashboard
Device & OS
not provided
Scenario
The user is attempting to schedule a Microsoft Certification exam using a voucher earned from a skill challenge, but cannot find the discount in their profile.
Observed behavior
The expected exam discount or voucher does not appear in the user's profile during the exam scheduling process.
Before you start

Ensure you know the exact email address you used to register for and complete the AI Skill Challenge, as Microsoft vouchers are strictly tied to that specific account.

Solution 1Recommended

Locate and Apply Your Microsoft Exam Voucher

Follow these steps to check your certification dashboard and email inbox for the missing exam discount.

Microsoft exam vouchers earned through events like the AI Skill Challenge are automatically linked to your certification profile, but they require you to be signed into the correct account to claim them.

1
Sign in to the Certification Dashboard

Navigate to the Microsoft Certification dashboard and sign in using the exact same email address you used to complete the AI Skill Challenge.

2
Access the Discounts Section

Once logged in, proceed to schedule your exam. On the exam scheduling page, open the 'Discounts' section in your profile menu.

3
Review Available Discounts

Check the 'Available Discounts' area to see if your AI Skill Challenge voucher is listed. If it appears, click 'Claim' to apply it to your exam.

4
Check Your Email

If the discount is still missing, search your email inbox and spam folder for any voucher confirmation messages, codes, or redemption links sent by Microsoft.

5
Verify Challenge Terms

Review the specific terms and conditions of the Cloud Skills Challenge to ensure you met all eligibility requirements and that the voucher redemption period has not expired.

Locate and Apply Your Microsoft Exam Voucher
Processing Delay: It can sometimes take up to 3 to 5 business days after a challenge concludes for the exam discount to be linked to your certification profile.
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  1. 1. Download the Installer: Visit the official WPS Office website and download the free installer for your operating system.
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Frequently Asked Questions

Why is my Microsoft exam discount not showing up?

Your discount might not appear if you are signed in with a different email address than the one used for the challenge, if you haven't linked your event registration email to your Learn profile, or if the system requires a few extra days to process your challenge completion.

Can I transfer my AI Skill Challenge voucher to another account?

No, Microsoft Certification exam vouchers earned through skill challenges are strictly non-transferable and must be redeemed using the specific account that registered for and completed the challenge.

How long is a Microsoft exam voucher valid?

Voucher validity varies by event, but most Cloud Skills Challenge vouchers expire within a few months (often by a specific date set in the event rules). Always check the official terms and conditions of your specific challenge for the exact expiration date.