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How to Fix a Planner Plan Linked to the Wrong Teams Channel
Question details
The user needs to correct the link for a premium Planner plan that still points to a deleted tab after being moved to a different Microsoft Teams channel.
- Product
- Microsoft Teams
- Device & OS
- not provided
- Scenario
- A premium Planner plan tab was moved from the General channel to another channel within Microsoft Teams.
- Observed behavior
- The 'Open in channel' links point to the deleted tab and return an error, and the plan's Conversations feature continues to post to the original General channel.
Verify if the broken link issue happens in Microsoft Teams on the web as well as the desktop client to confirm it is a cloud synchronization bug.
Report the Synchronization Bug to Microsoft Teams
Since this is a known underlying bug in Microsoft Teams where the tab URL fails to update after moving, submitting a detailed error report helps Microsoft push a targeted fix.
Currently, Microsoft Teams does not automatically update the underlying hyperlink when a Planner tab is moved to a new channel. As a result, the button tries to locate the old, deleted tab.
Log into Microsoft Teams through your web browser to reproduce the broken link issue in a clean environment.
Click the 'Open in channel' button and take a full screenshot of the resulting error message.
Click on 'More options' (the three dots icon) in the top right corner of the Microsoft Teams interface.
Select 'Feedback' and then 'Report a problem'. Attach your screenshots and describe the exact steps you took to move the Planner tab from the General channel to the new one.
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Frequently Asked Questions
Why does my Planner link still point to the original General channel?
This is a known bug in Microsoft Teams. When a Planner tab is moved to a new channel, the underlying hyperlink referencing the tab's location fails to update dynamically, causing it to look for the old, deleted tab location.
Can I manually fix the 'Open in channel' link?
Currently, there is no direct way to manually edit the URL of the 'Open in channel' button. You may need to create a completely new Planner tab in the destination channel and migrate the tasks over to resolve the link issue.
Does this broken link issue happen on the Teams web app?
Yes, testing confirms that the broken link error and incorrect conversation posting persist in both the Microsoft Teams desktop client and Teams on the web.
