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How to Fix Clipchamp Closes Unexpectedly When Opening Clips

Muhammad Talha Oct 1, 2026 868 views

Question details

The user is experiencing application crashes or unexpected closures when trying to open or edit video clips in Clipchamp.

How to Fix Clipchamp Closes Unexpectedly When Opening Clips

Product: Clipchamp
Device & OS: not provided
Scenario: Attempting to open the editing area or import new media clips into a Clipchamp project.
Observed behavior: The Clipchamp application closes unexpectedly without warning, preventing the user from editing or viewing the clip.

Before you start

Ensure your computer meets the minimum system requirements for video editing and that your graphics drivers are fully up to date before proceeding.

Solution 1Recommended

Reinstall the Clipchamp Application

Use this solution if Clipchamp crashes immediately upon launching or when opening the main editing area.

If the crash occurs before you even import media, the application's core files might be corrupted. Reinstalling the app provides a clean slate without deleting your cloud-saved projects.

Uninstall Clipchamp

Navigate to your Windows Settings, select 'Apps', then 'Installed apps'. Scroll down to find Clipchamp, click the three-dot menu, and choose 'Uninstall'.

Restart Your Computer

Reboot your PC to ensure all background processes and temporary files associated with the old installation are completely cleared.

Download and Reinstall

Open the Microsoft Store on your computer, search for 'Clipchamp', and click the 'Install' or 'Get' button to download the latest stable version.

Project Safety: Your projects are safely tied to your Microsoft or Clipchamp account. Reinstalling the app will not erase your work, though you may need to relink local files.

Solution 2

Verify Media File Format and Size

Apply this fix if Clipchamp works fine but closes unexpectedly only when you attempt to add specific media clips to the timeline.

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Frequently Asked Questions

Why does Clipchamp crash when I import large video files?

Processing large, high-resolution videos (like 4K files) requires substantial RAM and CPU power. If your computer lacks available hardware resources, the application cannot process the data fast enough and may close unexpectedly.

What video file formats are supported by Clipchamp?

Clipchamp natively supports standard video formats such as MP4, MOV, WEBM, and AVI. Trying to force unsupported formats into the editor is a common cause of application crashes.

Can clearing my browser cache fix Clipchamp crashing issues?

Yes, if you are using the web-browser version of Clipchamp rather than the desktop app, clearing your browser's cache and cookies can resolve loading errors and unexpected crashes.

Will I lose my current video project if I reinstall Clipchamp?

No, your projects are linked to your Clipchamp or Microsoft account. Reinstalling the application will keep your cloud-saved projects intact, although you may need to locate and relink your original media files on your local drive.

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