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How to Fix Edit with Clipchamp Not Opening Videos from File Explorer

Chanuka GeekiyanageChanuka Geekiyanage Sep 28, 2026 869 views

Question details

Users are unable to directly load video files into Clipchamp using the right-click 'Edit with Clipchamp' or 'Open with Clipchamp' context menu options in Windows File Explorer.

How to Fix Edit with Clipchamp Not Opening Videos from File Explorer
Product
Clipchamp
Device & OS
Windows
Scenario
Attempting to open and edit a local video file directly from Windows File Explorer into the Clipchamp desktop application.
Observed behavior
The Clipchamp application opens successfully, but the selected video file does not load automatically, forcing the user to manually locate and import the video.
Before you start

Ensure that your Windows operating system and the Clipchamp desktop application are updated to the latest versions, as Microsoft frequently releases patches to resolve file association bugs.

Solution 1Recommended

Restart the Clipchamp App and Apply Updates

Closing the application entirely and ensuring it is up to date often resolves background state issues that prevent file imports.

A known bug in certain versions of the Clipchamp desktop app disrupts the way it receives file paths from Windows File Explorer. Microsoft has addressed this in recent updates.

1
Close the application

Close the Clipchamp desktop app entirely. Use the Windows Task Manager to ensure no Clipchamp background processes are still running.

2
Check for updates

Open the Microsoft Store app, navigate to your Library, and click 'Get updates' to check for any available patches for Clipchamp.

3
Reopen via File Explorer

Right-click your video file in File Explorer and select 'Edit with Clipchamp' to test if the media now loads correctly.

Restart the Clipchamp App and Apply Updates
Official Patch Available: Microsoft has recently released a specific update intended to fix this media loading behavior, so updating should be your first troubleshooting step.
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Frequently Asked Questions

Why does Clipchamp open but not load my video?

This behavior is usually caused by an application state error or a bug in how the Windows operating system passes file path arguments to the Clipchamp desktop app during launch.

Does having other video editors installed affect Clipchamp?

Yes, having multiple video-editing applications can sometimes interfere with default Windows file associations, which may lead to context menu glitches when selecting 'Edit with Clipchamp'.

How do I test if my Clipchamp issue is account-related?

You can determine if the problem is tied to your Microsoft account by logging into the web version of Clipchamp. If the browser version works perfectly, the issue is strictly isolated to your local desktop app or Windows settings.

How do I contact Microsoft support for persistent Clipchamp issues?

You can reach out to Clipchamp Support directly through the official Microsoft support portal or by using the built-in feedback and help options within the Clipchamp application.