How to Fix Microsoft Forms Timed Quiz Submission Missing After Timeout
Question details
A student's quiz response in Microsoft Forms is missing after the set timer expired.
- Product
- Microsoft Forms
- Device & OS
- not provided
- Scenario
- A student takes a timed quiz, but the time runs out before they manually submit it, and the teacher cannot see the response.
- Observed behavior
- The quiz answers are not visible or recorded in the Responses tab, usually due to a system interruption preventing the automatic submission.
Verify your internet connection and check the Responses tab in Microsoft Forms again after a few minutes, as there can occasionally be a slight server delay in syncing submitted data.
Allow the Student to Retake the Quiz
Since unrecorded responses due to network issues cannot be recovered, the recommended workaround is to temporarily alter the settings to allow the student to submit a new response.
Microsoft Forms is designed to automatically submit whatever answers have been completed when the timer runs out. However, if a system glitch or network disconnection occurs at that exact moment, the data might fail to record on the server.
Because unrecorded or deleted responses cannot be retrieved, you will need to temporarily adjust your form settings so the affected student can attempt the quiz again.
Open your quiz in Microsoft Forms, click the three-dot 'More form settings' menu in the top right corner, and select 'Settings'.
Locate the 'Who can fill out this form' section and uncheck the 'One response per person' option.
Notify the affected student that they can now access the link again to retake and submit the quiz.
Once the student has successfully submitted their response, return to the Settings menu and re-check 'One response per person' to prevent future duplicate submissions.
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Frequently Asked Questions
Why did Microsoft Forms not submit when the timer ended?
Normally, Microsoft Forms automatically submits the draft responses when the timer expires. However, if the user experiences a brief network drop or system interruption at that exact moment, the submission may fail to reach the server.
Can I recover an unrecorded response in Microsoft Forms?
No. If a response was never successfully recorded by the server due to a connection issue or timeout error, it cannot be retrieved. The student will need to retake the quiz.
How do I change the time limit on a Microsoft Forms quiz?
Open your quiz, click the three-dot 'More form settings' menu, select 'Settings', scroll down to 'Options for responses', and adjust the time in the 'Set time duration' box.
