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How to Fix Microsoft To Do App Keeps Crashing or Closing

Huma Ashraf Ch Oct 1, 2026 869 views

Question details

The user is experiencing frequent and unexpected crashes or closures while using the Microsoft To Do application, which persist despite basic online troubleshooting.

How to Fix Microsoft To Do App Crashing or Closing Unexpectedly

Product: Microsoft To Do
Device & OS: not provided
Scenario: Managing tasks or navigating the application interface when the app suddenly fails.
Observed behavior: The application crashes or closes unexpectedly after running for some time without an obvious trigger.

Before you start

Before proceeding, ensure you have your Microsoft account login credentials handy and verify via the web browser version that your recent tasks are fully synced.

Solution 1

Perform Standard App Troubleshooting

Try basic software steps like updating, repairing, or reinstalling the application to resolve minor corruption issues.

Check for updates

Open the Microsoft Store (or your device's respective app store), search for Microsoft To Do, and click 'Update' if a newer version is available.

Repair or reset the app

On Windows, navigate to Settings > Apps > Installed apps. Locate Microsoft To Do, click the three dots for Advanced options, and select 'Repair' or 'Reset'.

Reinstall the application

If resetting does not work, uninstall Microsoft To Do, restart your device to clear temporary system cache, and reinstall the app from the official store.

Solution 2Recommended

Report the Issue to the Microsoft To Do Community

When standard fixes fail, escalate the recurring crash issue to Microsoft specialists for dedicated investigation.

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Frequently Asked Questions

Why does Microsoft To Do keep crashing on my computer?

Crashes can be caused by corrupted local app data, outdated software versions, conflicting background applications, or temporary backend server issues on Microsoft's end.

Will I lose my tasks if I reinstall Microsoft To Do?

No, your tasks are tied to your Microsoft account and stored safely in the cloud. Once you reinstall the app and log back in, your synced tasks will automatically reappear.

Where can I check the current version of my Microsoft To Do app?

Open the application, click on your profile picture or username in the top left corner, select Settings, and scroll down to the 'About' section to view the specific version number.

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