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How to Fix Microsoft To Do Not Syncing on Windows 11 and iOS

John WilsonJohn Wilson Sep 30, 2026 869 views

Question details

Users are unable to synchronize their tasks in Microsoft To Do between Windows 11 computers and iOS devices.

How to Fix Microsoft To Do Not Syncing on Windows 11 and iOS
Product
Microsoft To Do
Device & OS
Windows 11 and iOS
Scenario
Attempting to keep task lists updated and synchronized across desktop and mobile devices.
Observed behavior
Tasks fail to synchronize between Windows 11 and iOS despite signing out and installing the latest app updates, pointing to a potential service-side outage.
Before you start

Verify that both your Windows 11 PC and iOS device are connected to a stable internet network, and ensure you are logged into the exact same Microsoft account on both platforms.

Solution 1Recommended

Monitor Microsoft Service Status and Keep Apps Updated

Since this is a recognized service-side issue being investigated by Microsoft, monitoring the server status and keeping your app updated is the best approach.

Multiple users have reported this specific synchronization failure, and it has been escalated to Microsoft's internal development team. When the issue is on the server side, local troubleshooting steps like reinstalling the app may not work until the developers release a patch or restore the sync service.

1
Check Microsoft Service Health

Open your web browser and visit the official Microsoft Service Health Status portal to see if there are any ongoing outages or alerts for Microsoft 365 or Microsoft To Do.

2
Update Microsoft To Do

Open the Microsoft Store on your Windows 11 PC and the App Store on your iOS device. Search for Microsoft To Do and install any available updates to ensure you receive the official bug fix once it is deployed.

3
Re-authenticate Your Account

Once the service health portal indicates that systems are fully operational, sign out of your Microsoft account on both devices, restart the applications, and sign back in to force a fresh connection.

Monitor Microsoft Service Status and Keep Apps Updated
Service Investigation: This is a known bug that Microsoft is actively working to resolve. If your apps are updated and the issue persists, please wait for the development team to roll out a fix.
Free Microsoft Office alternative

Manage Your Work Seamlessly with WPS Office

While waiting for Microsoft To Do sync issues to be resolved, you can rely on WPS Office for a stable, cross-platform productivity experience. WPS Office is a free, lightweight suite featuring a familiar UI that lets you create, edit, and sync your documents and task lists across Windows, iOS, Mac, and Android effortlessly.

  1. 1. Download and Install WPS Office: Visit the official WPS Office website or your device's app store to download the suite on both your Windows 11 PC and iOS device.
  2. 2. Sign in to WPS Cloud: Launch the application and sign in with the same WPS account on both platforms to enable automatic cross-device synchronization.
  3. 3. Create and Sync Files: Create your documents, checklists, or spreadsheets and save them to WPS Cloud. Your files will instantly sync and be accessible from any connected device.
Free, lightweight, and incredibly easy to useSeamless cross-platform cloud synchronization between Windows and iOSHigh compatibility with Microsoft Word, Excel, and PowerPoint formatsFamiliar user interface requiring zero learning curve for Office users
microsoft office alternative - wps office

Frequently Asked Questions

Why is Microsoft To Do not syncing on my iPhone?

Sync issues on iOS are often caused by outdated app versions, unstable internet connections, or ongoing server-side outages at Microsoft. Ensure your app is updated via the App Store and check the Microsoft Service Health page for server status.

How do I force a sync in Microsoft To Do on Windows 11?

You can manually force a synchronization by clicking your profile picture in the top-left corner of the app, navigating to Settings, and clicking the 'Sync' button.

Will signing out and reinstalling the app fix the sync problem?

Signing out and reinstalling can fix local credential errors or corrupted cache files. However, if the root cause is a service-side bug on Microsoft's end, reinstalling the app will not resolve the issue until Microsoft releases a patch.