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How to Manage SuccessFactors Provisioning to On-Premises Active Directory

Maira MehtabMaira Mehtab Sep 27, 2026 869 views

Question details

The user needs guidance on selecting the correct synchronization tool (Microsoft Entra Cloud Sync vs. Entra Connect) for SAP SuccessFactors user provisioning to an on-premises Active Directory.

SuccessFactors Provisioning to On-Premises Active Directory
Product
Microsoft Entra ID
Device & OS
not provided
Scenario
Planning or configuring HR-driven user provisioning from SAP SuccessFactors to an on-premises Active Directory environment.
Observed behavior
The user requires architectural guidance because supported scenarios differ based on synchronization requirements and existing infrastructure.
Before you start

Before making architectural decisions, ensure you have mapped out your existing Active Directory forest structure and gathered your specific HR-driven provisioning requirements.

Solution 1Recommended

Consult the Microsoft Q&A Active Directory Community

Because supported architectures vary heavily based on existing configurations, seeking guidance from Microsoft specialists is the most effective way to ensure a stable deployment.

Microsoft Entra Connect and Microsoft Entra Cloud Sync support entirely different deployment scenarios. Entra Connect is suited for complex, unified architectures requiring advanced pass-through authentication, whereas Cloud Sync uses lightweight agents ideal for disconnected forests.

By consulting specialized Microsoft engineers in the community forum, you can get tailored advice that aligns with your specific SuccessFactors configuration.

1
Navigate to the Microsoft Q&A platform

Open your web browser and go to the official Microsoft Q&A website.

2
Locate the Active Directory community

Use the search bar or tag filtering system to find the specific 'Active Directory' or 'Microsoft Entra ID' technical community.

3
Post your architectural query

Submit a detailed question including your SAP SuccessFactors provisioning method, current forest topology, and specific synchronization requirements to receive expert architectural guidance.

Consult the Microsoft Q&A Active Directory Community
Evaluate Sync Tool Capabilities: Always cross-reference your business needs with the official Microsoft Entra ID feature comparison chart to understand the limitations of Cloud Sync compared to Entra Connect before posting.
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Frequently Asked Questions

What is the main difference between Microsoft Entra Connect and Cloud Sync?

Microsoft Entra Connect is a comprehensive sync tool suitable for complex on-premises environments requiring advanced device writeback and pass-through authentication. Cloud Sync relies on lightweight provisioning agents and manages the sync configuration in the cloud, making it ideal for disconnected Active Directory forests.

Can I use both Entra Connect and Cloud Sync in the same architecture?

Yes, they can be used simultaneously in certain topologies. For example, you might use Cloud Sync to manage users in an acquired company's disconnected AD forest, while maintaining Entra Connect for your primary corporate forest.

Where can I find official documentation for SuccessFactors HR-driven provisioning?

Step-by-step tutorials and architectural guidelines are available in the Microsoft Learn documentation under the Microsoft Entra ID (formerly Azure AD) HR-driven provisioning section.