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How to Recover a Deleted Microsoft Entra Cloud Sync Configuration
Question details
The user needs assistance recovering a Microsoft Entra Cloud Sync configuration after accidental deletion and resolving errors during recreation.
- Product
- Microsoft Entra
- Device & OS
- not provided
- Scenario
- Recreating or restoring an accidentally deleted Microsoft Entra Cloud Sync configuration.
- Observed behavior
- The system displays an error message when the user attempts to recreate the deleted configuration, preventing successful syncing.
Make sure to write down the exact error message or code you received when attempting to recreate the configuration, as support specialists will need this information to assist you.
Seek Assistance in the Microsoft Entra Community
Post your technical details in the official Azure or Microsoft Entra forums to get help with configuration recovery and domain recreation delays.
Because Microsoft Entra Cloud Sync operates on backend Azure infrastructure, accidental deletions can trigger domain recreation delays. Only Microsoft specialists can confirm if the configuration can be restored immediately or if a mandatory waiting period applies.
Open your browser and navigate to the official Microsoft Q&A platform or the Azure Community support page.
Click 'Ask a question' and ensure you tag your post with 'Microsoft Entra ID' or 'Azure Active Directory' so it reaches the right technical specialists.
In your post, clearly state that you accidentally deleted the Cloud Sync configuration and include the exact error message you receive when trying to recreate it.
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Frequently Asked Questions
Why am I getting an error when recreating a deleted Microsoft Entra Cloud Sync configuration?
This usually happens due to a backend replication delay or a mandatory waiting period required before a new configuration can be applied to the exact same domain.
Can I recover the deleted configuration instead of recreating it?
In most cases, once a Cloud Sync configuration is deleted from the Azure portal, it cannot be easily undeleted. You will need to recreate it, which may require assistance from Azure support if you hit a recreation error.
How long is the waiting period to recreate the domain configuration?
The delay can vary based on backend synchronization cycles. Posting in the Microsoft Entra community or opening a support ticket is the best way to get a concrete timeframe for your specific tenant.
