How to Remove Acrobat DC from the Creative Cloud Apps List
Question details
The user needs to remove Adobe Acrobat DC from the Creative Cloud desktop application list after switching subscription plans and uninstalling the software.
- Product
- Adobe Creative Cloud
- Device & OS
- not provided
- Scenario
- Switching from an All Apps plan to a Photography plan and uninstalling Acrobat DC.
- Observed behavior
- Acrobat DC continues to appear in the Creative Cloud desktop app with Start Trial or Subscribe options, even after standard uninstallation.
Ensure you have uninstalled Adobe Acrobat DC using your system's default uninstaller and saved any ongoing work in other Creative Cloud applications before running the cleanup tool.
Use the Adobe Creative Cloud Cleaner Tool
Running the official cleaner tool helps remove leftover installation records and registry traces that cause the application to linger in your Creative Cloud list.
Standard uninstallation often leaves behind residual licensing files and application traces. The Creative Cloud desktop app detects these remnants, which is why Acrobat DC still displays prompts to subscribe or start a trial.
Open the Creative Cloud desktop app, click your profile icon in the top right corner, and select 'Sign Out'.
Download the Adobe Creative Cloud Cleaner Tool from the official Adobe website. Run the executable file as an administrator.
Follow the on-screen command prompt instructions to select and clean up remaining Acrobat DC files and installation traces.
Once the tool finishes successfully, restart your computer to ensure all system registry changes take effect.
Launch the Creative Cloud desktop app, sign back in with your Adobe ID, and check the application list to confirm Acrobat DC has been removed.
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If you are moving away from Adobe Acrobat DC or looking for a cost-effective solution, WPS Office offers a comprehensive, free, and lightweight PDF reader and editor. Enjoy familiar features without the heavy subscription costs while maintaining full document compatibility.
- 1. Download and Install: Get the free version of WPS Office from the official website and follow the lightweight installation process.
- 2. Open PDF Tools: Launch WPS Office and navigate to the dedicated 'PDF' tab to access all viewing and editing features.
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Frequently Asked Questions
Why does Acrobat DC still show up after uninstalling?
When you uninstall Acrobat using standard system methods, residual registry keys and licensing files often remain behind. The Creative Cloud desktop app detects these leftover files and assumes the application is still partially present, displaying trial or subscription prompts.
Will running the Adobe Cleaner Tool affect my other Creative Cloud apps?
No, the Adobe Cleaner Tool allows you to specifically select which application traces to remove. As long as you carefully select only Acrobat DC during the cleanup process, your other apps like Photoshop or Lightroom will remain unaffected.
How can I completely hide an app in Creative Cloud?
Creative Cloud does not have a native 'hide' button for individual uninstalled apps. The only way to remove an app from the list permanently is to completely uninstall it and clear all residual data using the Adobe Cleaner Tool.
