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How to Remove Federation from a GoDaddy-Hosted Microsoft Domain
Question details
The user needs to remove federation from a Microsoft domain that is connected to or managed by GoDaddy.
- Product
- Microsoft 365
- Device & OS
- not provided
- Scenario
- Defederating a Microsoft 365 tenant domain that was originally set up, purchased, or managed through GoDaddy.
- Observed behavior
- The domain federation is currently controlled by GoDaddy's tenant configuration, requiring specific administrative steps to release the domain to standard Microsoft management.
Ensure you have Global Administrator access to your Microsoft 365 admin center and have your GoDaddy account login credentials ready before attempting to alter domain settings.
Contact GoDaddy Support to Remove Federation
Use this method if GoDaddy actively manages your Microsoft 365 tenant or email hosting.
When you purchase Microsoft 365 services through GoDaddy, they often federate the domain so authentication goes through their portal. To safely reverse this without losing data, it is heavily recommended to have GoDaddy handle the defederation.
Check your billing and account settings to confirm if your Microsoft 365 email hosting was obtained directly through GoDaddy.
Contact GoDaddy's customer support team and request that they remove the domain federation or update your tenant configuration to 'Managed'.
Once GoDaddy confirms the removal, wait up to 24 hours for the DNS and tenant changes to propagate across Microsoft's servers.
Review Configuration in Microsoft Entra ID
If GoDaddy no longer manages your email hosting, you can review your federation settings directly through Microsoft Entra ID.
Manage Your Documents with WPS Office
Dealing with domain federation and Microsoft 365 administrative tasks can take time. Ensure your team stays productive without administrative hurdles by using WPS Office, a highly compatible and free alternative to Microsoft Office.
- 1. Download the Installer: Visit the official WPS Office website and download the free installation package for your operating system.
- 2. Install WPS Office: Run the setup file and follow the quick on-screen instructions to install the suite.
- 3. Open Your Files: Launch WPS Office and directly open your existing Microsoft Office documents without any formatting loss or conversion.
Frequently Asked Questions
Why is my Microsoft 365 domain federated with GoDaddy?
When you purchase Microsoft 365 services through GoDaddy, they automatically federate your domain. This redirects Microsoft 365 login requests to the GoDaddy sign-in page, allowing them to manage your authentication and billing seamlessly through their platform.
Can I remove GoDaddy federation without calling support?
While it is technically possible using PowerShell commands (like Set-MsolDomainAuthentication -Authentication Managed), doing so while GoDaddy still actively manages your subscriptions can break your email services or lock users out. It is strongly advised to contact GoDaddy support first.
What happens to my emails when I defederate from GoDaddy?
Defederating primarily changes how users authenticate. Instead of logging in via a GoDaddy portal, users will log in directly through Microsoft's standard sign-in page. As long as the defederation is done properly, your emails, OneDrive files, and user data will not be deleted.
How long does it take for domain defederation to take effect?
Once the command is issued or GoDaddy processes the request, the change can take anywhere from a few minutes up to 24 hours to fully propagate through Microsoft's authentication systems.
