How to Remove the Get Started Button in Microsoft Forms
Question details
The user wants to remove or hide the 'Get started' promotional button that appears after a respondent submits a Microsoft Form.

- Product
- Microsoft Forms
- Device & OS
- not provided
- Scenario
- Respondents are completing a survey or training program form and are seeing a confusing promotional button on the completion screen.
- Observed behavior
- A 'Get started' button appears on the form completion screen, causing confusion among respondents who might think they need to click it to proceed with their course.
Please note that Microsoft Forms does not currently provide a native toggle or setting to disable the 'Get started' button on the submission confirmation page.
Workaround: Customize the Thank You Message
Since the button cannot be removed natively, you can customize the completion message to instruct users to ignore it and safely close the window.
Adding a clear instruction in your customized 'Thank You' message is the best way to prevent respondent confusion, especially in educational or corporate training contexts.
Open your Microsoft Form, click on the three-dot menu (...) in the top right corner of the screen, and select 'Settings'.
Scroll down to the 'Options for responses' section and check the box next to 'Customize thank you message'.
Type a custom message such as: 'Your response has been submitted successfully. Please ignore the Get started button below and safely close this browser tab to finish your training.'

Vote on the Microsoft Feedback Portal
Support the official feature request to encourage Microsoft to add an option to remove the button in future updates.
Create Professional Documents and Forms with WPS Office
If Microsoft's forced promotional buttons are disrupting your professional workflow, consider switching to WPS Office. It provides a robust, lightweight suite for creating documents, spreadsheets, and seamless forms with full compatibility and zero confusing respondent prompts.
- 1. Download WPS Office: Visit the official WPS Office website and download the free software for your operating system.
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Frequently Asked Questions
Why does Microsoft Forms show a Get started button?
Microsoft includes this button to encourage survey respondents to try creating their own forms, acting as a built-in promotional tool for the Microsoft 365 ecosystem.
Does upgrading to a paid Microsoft 365 account remove the button?
No, currently the 'Get started' button appears across all account types. There is no setting to disable it, even with premium or enterprise Microsoft 365 subscriptions.
Is Microsoft planning to fix this issue?
Microsoft support has acknowledged they are investigating the issue. They frequently roll out updates based on user demand tracked in the Microsoft Feedback Portal.




