'%3e%3cpath%20d='M8%200C12.4183%200%2016%203.58172%2016%208C16%2012.4183%2012.4183%2016%208%2016C3.58172%2016%200%2012.4183%200%208C0%203.58172%203.58172%200%208%200ZM11.6162%204.38379C11.2257%203.99337%2010.5927%203.99338%2010.2021%204.38379L8%206.58594L5.79785%204.38379C5.40732%203.99334%204.77429%203.99329%204.38379%204.38379C3.99331%204.77429%203.99335%205.40733%204.38379%205.79785L6.58594%208L4.38379%2010.2021C3.99348%2010.5927%203.99341%2011.2257%204.38379%2011.6162C4.77426%2012.0066%205.40734%2012.0065%205.79785%2011.6162L8%209.41406L10.2021%2011.6162C10.5927%2012.0066%2011.2257%2012.0067%2011.6162%2011.6162C12.0067%2011.2257%2012.0066%2010.5927%2011.6162%2010.2021L9.41406%208L11.6162%205.79785C12.0066%205.40735%2012.0066%204.77429%2011.6162%204.38379Z'%20fill='%23080E17'%20fill-opacity='0.46'/%3e%3c/g%3e%3cdefs%3e%3cclipPath%20id='clip0_3761_713'%3e%3crect%20width='16'%20height='16'%20fill='white'/%3e%3c/clipPath%3e%3c/defs%3e%3c/svg%3e)
How to Report a Company Impersonating Microsoft for Fraud
Question details
The user needs to submit an official report against a company that is falsely using the Microsoft name for fraudulent activities, technical support scams, or pirated software sales.
- Product
- Microsoft
- Device & OS
- not provided
- Scenario
- Reporting a fraudulent entity to Microsoft to prevent further scams or counterfeit sales.
- Observed behavior
- A third-party company is impersonating Microsoft to deceive users into buying counterfeit software or paying for fake technical support.
Gather all necessary evidence before filling out the form, including the fraudulent company's website URL, email addresses, phone numbers, and any receipts or communication records.
File a Technical Support Scam Report
Use this method when a company contacts you falsely claiming to be Microsoft Support to gain remote access to your device or steal your financial information.
Microsoft provides a dedicated portal to handle reports regarding fake technical support agents. Prompt reporting helps Microsoft investigate and shut down these fraudulent operations.
Open your web browser and navigate to the official Microsoft 'Report a technical support scam' page.
Fill out the required fields detailing how the scammer contacted you, including the specific phone numbers, pop-up messages, or websites involved.
Attach or describe any additional proof, such as screenshots of the fake alerts or details of any payments made, and click submit to send the report to Microsoft.
File a Counterfeit Software Report
Choose this solution if you discover a retailer or website selling unauthorized, pirated, or counterfeit Microsoft products.
Choose a Safe and Legitimate Office Suite with WPS Office
Avoid the risks of counterfeit software scams by switching to a trusted, officially free alternative. WPS Office provides a highly compatible, secure, and legitimate productivity suite used by millions globally.
- 1. Visit the official website: Go to the official WPS Office website to ensure you are downloading legitimate software.
- 2. Download the installer: Click the 'Free Download' button for your operating system (Windows, Mac, Linux, iOS, or Android).
- 3. Install and use: Run the setup file and start enjoying a secure, fully-featured office suite without the fear of counterfeits.
Frequently Asked Questions
What information is most helpful when reporting a Microsoft scam?
To help Microsoft investigate effectively, you should provide the scammer's phone number, email address, website URL, the exact date and time of the incident, and screenshots of any pop-ups or payment receipts.
Will Microsoft ever call me directly to offer unsolicited technical support?
No, Microsoft will never make unsolicited phone calls to request personal or financial information, or to fix your computer. Any unexpected call claiming to be from Microsoft Support is likely a scam.
What should I do if I already paid a fraudulent company impersonating Microsoft?
If you have already made a payment, you should immediately contact your credit card provider or bank to dispute the charge. Additionally, if you allowed remote access to your device, disconnect from the internet, run a full antivirus scan, and change your important passwords.
