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How to See Who Viewed a Post in Microsoft Viva Engage
Question details
The user wants to know if it is possible to identify the specific individuals who have viewed a particular post in Viva Engage.
- Product
- Microsoft Viva Engage
- Device & OS
- not provided
- Scenario
- Checking post analytics to track reader engagement and identify specific viewers.
- Observed behavior
- Viva Engage displays the total aggregated view count for a post but does not provide a built-in list showing the names of the individuals who viewed it.
Determine whether you are a standard user or an IT administrator, as advanced auditing features require Microsoft Purview compliance portal access.
Understand Viva Engage View Count Limitations
Learn how to access standard post analytics and submit feedback for missing features.
By default, Microsoft Viva Engage protects user privacy by only showing total views on a post. There is currently no built-in 'viewed by' list available for standard users or community managers to identify individual readers.
Navigate to your specific post in Viva Engage and click on the analytics icon located below the post text to view the total number of views, reactions, and comments.
If you require individual view tracking for your organization, navigate to the Microsoft Feedback Portal (feedbackportal.microsoft.com) and submit a request or upvote existing requests for this feature.
Track Activity via Microsoft Purview (Administrators Only)
IT administrators can use the Microsoft Purview compliance portal to audit specific Viva Engage activities.
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Frequently Asked Questions
Does Viva Engage notify someone when I view their post?
No, Viva Engage does not send notifications when someone simply views a post. Notifications are only triggered by direct interactions such as reactions, comments, tags, or shares.
Can community admins see who viewed a post?
Community admins have access to broader community analytics, but they still cannot see the names of individual users who viewed a specific post natively within the Viva Engage interface.
What metrics does Viva Engage post analytics include?
Post analytics in Viva Engage typically include total views, reactions, comments, and shares. This provides a general overview of the post's reach and engagement levels without compromising individual reader privacy.
Will Microsoft add a 'viewed by' list feature to Viva Engage?
Microsoft has not officially announced the addition of an individual view-tracking feature for Viva Engage. Users are encouraged to submit their business requirements via the Microsoft Feedback Portal to help prioritize future updates.
