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How to Troubleshoot Repeated Power Automate Failure Emails

Algirdas Jasaitis Oct 9, 2026 869 views

Question details

The user needs to stop repeated reminder or failure emails sent by Power Automate after a flow has been changed.

How to Troubleshoot Repeated Power Automate Failure Emails

Product: Power Automate
Device & OS: not provided
Scenario: Modifying a flow and trying to eliminate continuous failure notifications.
Observed behavior: Power Automate sends repeated reminder or failure emails even though the recent run history shows no matching errors or failures.

Before you start

Gather the specific failure emails you received and check the sender address, timestamp, and any flow links included in the message body to help trace the exact source.

Solution 1Recommended

Trace and Disable Duplicate or Stale Flows

Use this method to identify whether the emails are coming from an older version, a duplicate flow, or a separate alert process.

Often, 'ghost' notifications are triggered by an old copy of a flow, a child flow, or a built-in SharePoint alert rather than the primary flow you are actively monitoring.

Inspect the email details

Open the failure or reminder email and look for specific trigger details, sender information, or Flow IDs embedded at the bottom of the message.

Review all active flows

Log in to Power Automate and check 'My flows' and 'Shared with me'. Look for any duplicate flows or child flows that might still be running on scheduled triggers.

Check SharePoint notification settings

If the flow interacts with a SharePoint list, go to the list settings and ensure there are no native SharePoint alerts or legacy workflows triggering the emails.

Disable obsolete flows

Once you identify the duplicate or stale flow causing the issue, click the three dots (More commands) next to it and select 'Turn off' to stop it from running.

Trace and Disable Duplicate or Stale Flows

Tip: Renaming a flow does not change its background ID. Always rely on the URL or Flow ID rather than just the display name when hunting for duplicates.

Solution 2

Seek Advanced Support from the Microsoft Community

If you have verified all flows and are still receiving failure emails, escalating the issue to specialists is the best course of action.

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Frequently Asked Questions

Why am I getting failure emails when my run history shows the flow succeeded?

The failure email is likely being triggered by a different flow entirely, such as an older duplicate version, a child flow, or a suspended instance stuck in a retry loop. It is rarely the exact successful flow you are looking at.

How can I find out exactly which flow is sending the reminder email?

Check the bottom of the notification email for a direct link or a Flow ID. You can also copy a specific phrase from the email body and use the search function in your Power Automate environment to locate the flow containing that exact text.

Can a deleted flow still send failure emails?

A fully deleted flow cannot run. However, if a flow was running and got stuck in a retry state before deletion, or if you accidentally left a similarly named duplicate flow active, you might still receive notifications.

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