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How to View Microsoft 365 Service Incident Notification Recipients
Question details
The user wants to know how to view the email addresses or recipients configured for service incident notifications by other administrators in Microsoft 365.
- Product
- Microsoft 365
- Device & OS
- not provided
- Scenario
- An administrator is trying to manage or audit the service incident notification settings across the organization in the Microsoft 365 Admin Center.
- Observed behavior
- There is no dedicated view in the admin center to see the service incident notification addresses configured by other administrators, as settings are currently isolated per admin.
Ensure you have administrator privileges in your Microsoft 365 tenant to access the Admin Center and configure service health preferences.
Manage Personal Notifications and Submit a Feature Request
Since Microsoft 365 restricts visibility of notification settings to individual administrators, you can only configure your own alerts. Centralized viewing requires submitting a feature request to Microsoft.
Currently, Microsoft 365 does not provide a centralized administrative view to check which service incident notification emails have been configured by other administrators. Each admin must independently log in to set up and manage their own alerts.
If your organization requires a unified view for compliance or management purposes, the official workaround is to manage your own settings and formally request this feature via the Microsoft feedback portal.
Navigate to the Microsoft 365 Admin Center and log in using your administrator credentials.
On the left-hand navigation menu, expand the 'Health' section and click on 'Service health'. From there, click the 'Preferences' button near the top of the page.
Select the 'Email' tab. Here you can add up to two email addresses to receive your own notifications for service incidents.
To request centralized visibility for all admins, click the 'Give feedback' option usually located in the bottom right corner of the Admin Center. Explain your need to view other administrators' notification configurations and submit the feedback.
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Frequently Asked Questions
Can a global admin view all configured service health notification recipients?
Currently, no. Even Global Administrators in Microsoft 365 cannot view the service health notification email addresses configured by other administrators. These settings are tied strictly to the individual admin's profile.
How can I audit who receives service incident emails in my organization?
Because there is no centralized dashboard for this in Microsoft 365, the only way to audit these recipients is to manually contact each administrator in your tenant and ask them to confirm the email addresses they have entered in their Service Health Preferences.
Will Microsoft add a feature to view other admins' notification settings?
Microsoft frequently updates its Admin Center based on user feedback. While it is not currently available, submitting a request through the Microsoft feedback portal increases the likelihood that centralized visibility will be added in future updates.
