What Is a Call Tracker.accdt File in Windows and How to Open It
Question details
The user wants to know the purpose, origin, and safety of a file named 'Call Tracker.accdt' found in the Windows Documents folder.

- Product
- Windows / Microsoft Access
- Device & OS
- Windows
- Scenario
- Discovering an unfamiliar file extension (.accdt) in a local storage drive and wondering what software it belongs to.
- Observed behavior
- A file named 'Call Tracker.accdt' is present in the Documents folder on the C: drive, raising questions about its associated application and origin.
Before attempting to open any unfamiliar file, ensure your antivirus software is active and up to date to prevent potential security risks from unknown sources.
Identify and Verify the ACCDT File
Understand what the file is and verify its properties to ensure it is a legitimate Microsoft Access template before proceeding.
A file with the .accdt extension is a Microsoft Access Database Template. It is used to generate new databases with pre-defined tables, forms, and reports. 'Call Tracker' is a common template name used for customer service or sales tracking.
Right-click the 'Call Tracker.accdt' file in your Documents folder and select 'Properties'. Go to the 'Details' tab to view the author, creation date, and origin of the file.
Right-click the file and select 'Scan with Microsoft Defender' (or your third-party antivirus) to confirm it does not contain malicious macros.
Consider if you or another user on the computer recently downloaded a template for tracking phone calls from the internet or Microsoft Office's built-in template library.

Open the ACCDT File with Microsoft Access
If you have confirmed the file is safe and you wish to use the call tracking database, you can open it using Microsoft Access.
Manage Your Office Documents Easily with WPS Office
While WPS Office does not natively open Microsoft Access (.accdt) database templates, it is an excellent free alternative for handling all your Word, Excel, PowerPoint, and PDF files. Enjoy a lightweight suite that is fully compatible with major Microsoft Office formats and provides a familiar interface.
- 1. Download the installer: Visit the official WPS Office website and download the free installation package for Windows.
- 2. Install the software: Run the downloaded executable file and follow the on-screen instructions to complete the setup.
- 3. Start creating documents: Open WPS Office to instantly view, edit, or create documents, spreadsheets, and presentations with high Microsoft format compatibility.

Frequently Asked Questions
Can I open an .accdt file without Microsoft Access?
No, ACCDT files are proprietary Microsoft Access database templates. You need Microsoft Access or a compatible database viewer to properly open and extract the template structure.
Is it safe to delete the Call Tracker.accdt file?
Yes. If you did not create it, do not recognize it, and do not plan to use a call tracking database, you can safely delete it from your Documents folder without affecting your Windows operating system.
How did this template file get on my computer?
It was likely downloaded automatically when someone opened Microsoft Access and clicked on a 'Call Tracker' template from the online template gallery, which saves the .accdt file locally to your Documents folder by default.




