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Why OneDrive Favorites Do Not Sync with Microsoft 365 Apps

Maira MehtabMaira Mehtab Sep 22, 2026 869 views

Question details

Users want to understand why their saved favorites do not synchronize across different Microsoft 365 platforms and how to access their important files globally.

Product
OneDrive and Microsoft 365
Device & OS
not provided
Scenario
Attempting to access files favorited in OneDrive through other Microsoft 365 services, or vice versa, to maintain a centralized list of important documents.
Observed behavior
Favorites saved in OneDrive do not appear in other Microsoft 365 applications (such as SharePoint or Outlook), and favorites marked in those applications do not show up in OneDrive.
Before you start

Understand that Microsoft currently maintains separate favorites lists for OneDrive, SharePoint, and Outlook; this is a system design choice rather than a sync failure or account error.

Solution 1Recommended

Use the "Add shortcut to OneDrive" Feature

Since favorites do not synchronize automatically, creating shortcuts is the best way to access SharePoint or Microsoft Teams files directly from your OneDrive workspace.

This feature bridges the gap between different Microsoft 365 services by allowing you to place links to external folders directly inside your personal OneDrive hierarchy.

1
Navigate to the file location

Open the SharePoint document library or Microsoft Teams channel where the target folder or file is stored.

2
Select the item

Click the checkmark circle next to the folder you want to make easily accessible.

3
Add the shortcut

Click on the "Add shortcut to OneDrive" button located in the top command bar.

4
Access via OneDrive

Open your OneDrive account. You will now see the newly added folder shortcut, identified by a small link icon, allowing seamless access.

Shortcut Limitations: Shortcuts to individual files might not be supported in all environments; this feature works best with folders.
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Frequently Asked Questions

Why are OneDrive and SharePoint favorites maintained separately?

Microsoft designs these platforms with different core purposes. OneDrive is tailored for personal cloud storage, while SharePoint is built for team collaboration. Because they operate on different backend structures, their favorite lists are currently kept isolated.

Will Microsoft ever sync favorites across Microsoft 365?

While Microsoft frequently updates its ecosystem based on user feedback, there is currently no official timeline for syncing favorites across all Microsoft 365 applications. Users are encouraged to submit feature requests through the official feedback channels.

Can I use the 'Quick Access' feature instead of favorites?

Yes, the Quick Access panel in Microsoft 365 and OneDrive automatically pins your most frequently and recently accessed files and folders, making it an excellent automated alternative to manually managing favorites across different apps.