Why OneDrive Favorites Do Not Sync with Microsoft 365 Apps
Question details
Users want to understand why their saved favorites do not synchronize across different Microsoft 365 platforms and how to access their important files globally.
- Product
- OneDrive and Microsoft 365
- Device & OS
- not provided
- Scenario
- Attempting to access files favorited in OneDrive through other Microsoft 365 services, or vice versa, to maintain a centralized list of important documents.
- Observed behavior
- Favorites saved in OneDrive do not appear in other Microsoft 365 applications (such as SharePoint or Outlook), and favorites marked in those applications do not show up in OneDrive.
Understand that Microsoft currently maintains separate favorites lists for OneDrive, SharePoint, and Outlook; this is a system design choice rather than a sync failure or account error.
Use the "Add shortcut to OneDrive" Feature
Since favorites do not synchronize automatically, creating shortcuts is the best way to access SharePoint or Microsoft Teams files directly from your OneDrive workspace.
This feature bridges the gap between different Microsoft 365 services by allowing you to place links to external folders directly inside your personal OneDrive hierarchy.
Open the SharePoint document library or Microsoft Teams channel where the target folder or file is stored.
Click the checkmark circle next to the folder you want to make easily accessible.
Click on the "Add shortcut to OneDrive" button located in the top command bar.
Open your OneDrive account. You will now see the newly added folder shortcut, identified by a small link icon, allowing seamless access.
Utilize the "Save for Later" Feature in SharePoint
If you frequently use SharePoint and cannot rely on OneDrive favorites, use SharePoint's native bookmarking tool to keep track of important files.
Submit Feedback for a Unified Favorites Feature
Letting Microsoft know about the necessity of unified favorites can help prioritize this feature in future Microsoft 365 updates.
Experience Unified File Management with WPS Office
Tired of fragmented workspaces and disconnected favorites in Microsoft 365? WPS Office offers a streamlined, all-in-one workspace where your documents, spreadsheets, and presentations are seamlessly integrated with WPS Cloud. Enjoy a unified favorites system that works across all your devices without the hassle of syncing issues.
- 1. Download the software: Visit the official WPS Office website and download the free installer for Windows, Mac, or Linux.
- 2. Install and log in: Run the installer, open the application, and sign in to activate your free WPS Cloud storage.
- 3. Manage favorite files centrally: Star your important documents in WPS Office to access them instantly from the 'Starred' section across any device.

Frequently Asked Questions
Why are OneDrive and SharePoint favorites maintained separately?
Microsoft designs these platforms with different core purposes. OneDrive is tailored for personal cloud storage, while SharePoint is built for team collaboration. Because they operate on different backend structures, their favorite lists are currently kept isolated.
Will Microsoft ever sync favorites across Microsoft 365?
While Microsoft frequently updates its ecosystem based on user feedback, there is currently no official timeline for syncing favorites across all Microsoft 365 applications. Users are encouraged to submit feature requests through the official feedback channels.
Can I use the 'Quick Access' feature instead of favorites?
Yes, the Quick Access panel in Microsoft 365 and OneDrive automatically pins your most frequently and recently accessed files and folders, making it an excellent automated alternative to manually managing favorites across different apps.




